Culver's - Waite Park
Culver's
Description
Culver's has garnered a mix of feedback, reflecting both commendable service and significant concerns. While many patrons praise the friendly staff and the deliciousness of items like onion rings and chocolate ice cream, numerous complaints highlight hygiene issues and inconsistent food quality. Reports of unclean practices, such as employees wearing gloves after restroom visits, alongside cold food and overlooked orders, have raised alarms. Navigating a crowded restaurant can be challenging, but some locations have demonstrated exceptional adaptability, ensuring customer satisfaction. Overall, while there are shining moments of excellent service, maintaining consistent quality and cleanliness appears to be an ongoing challenge.
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I am a Culver’s addict! They don’t have them in key west FL, so when I am home in MN I eat at a few locations! I loved the service here and the staff is so friendly! Esp the one guy who cleaned our table and takes the trays! So polite. Keep up the good service and keep these kind staff of yours :
I've been to this Culver's 2 times in the past 2 weeks. 1st visit I ordered the Walleye dinner, the roll was hard as a rock and the Walleye had no flavor. The plating of the Walleye dinner should to be different cause when it's on the black plastic plate the batter on the fish get soggy and mushy cause it sitting in the oil it's fried in. Makes fish not very appetizing. 2nd visit I got the crispy chicken meal which the chicken was juicy and tender, but the lettuce was wilted and browning. Also 2nd visit I went to use the restroom and it was dirty. You could clearly see it hadn't been cleaned and 1 of the toilets had toilet paper in it and didn't flush.
I did some maintenance work at this location. Even with it being open the repairs went very smooth! All the employees are extremely polite and helpful. The manager was so helpful and willing to work with me it made everything Amazing!!Thank you to the Waite Park Culver's team!!
Culver's has gone downhill in the past 5 years, in my opinion. The last few times I've been to sit in and have dinner, my fries have been cold, pretzel bites even colder, and cheese dip (that you pay extra for) is cold and coagulated. I used to love it there and stop in once a week as a treat, but honestly, I like my food hot because I'm paying nicely for it, so I've been trying other local places instead. I stopped by recently, hoping things had changed, but the fries, pretzels, and cheese dip were all still cold. Very disappointing.
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