Chipotle Mexican Grill - Full Menu

I was in town for work from out of state and it was my last night in the area, so I wanted something quick to eat. I ordered a chicken salad with double meat fr... read more I was in town for work from out of state and it was my last night in the area, so I wanted something quick to eat. I ordered a chicken salad with double meat from the lifestyle section on the app. When it arrived, I noticed that it looked like it was missing a lot—like, where's the lettuce? Also, there's no way this is actually double meat. It’s amazing how every time I place an online order, there’s a mistake, no matter which location I try. I recommend spending your money at a local Mexican restaurant instead and steering clear of this place.

I'm a regular customer at this location, and I usually enjoy great service. However, the current staff has mixed up my orders on my last two visits. The first t... read more I'm a regular customer at this location, and I usually enjoy great service. However, the current staff has mixed up my orders on my last two visits. The first time, I ordered chicken but discovered when I got home that I had been given steak instead. Most recently, on Friday, I asked for black beans on my salad and stopped the server from giving me pinto beans. I also requested chicken, but somehow ended up with pork, which I didn’t realize until I was home again. To top it off, the cashier forgot to include my chips, yet I was still charged for them. Although these mistakes won't deter me from visiting Chipotle, I will definitely pay closer attention to my orders in the future, and I’ll try to correct the staff politely when I need to. This experience reinforces why I prefer not to order online; I've never received the correct order when placing an order in advance.