Whataburger - Waco
Whataburger
Description
In a recent assessment of a popular local fast-food restaurant, mixed reactions emerged. While some patrons praised exceptional staff efforts amid busy service times, others expressed frustration over protracted wait times and unprofessional management. Complaints highlighted a lack of organization among managers, with some even leaving their posts. Service quality also varied, with reports of unhelpful staff and misplaced orders impacting the dining experience. Contrastingly, delectable menu items, like the banana shake, received high marks, fueling a feeling of hope that improvements are on the horizon. Overall, customers are eager for a consistently positive experience amidst the restaurant's bustling atmosphere.
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Thank you to the Team on Thursday, August 26, 2022 around lunch time. I came with my family at 10 and they treated us with great service and good food. The big order was made to perfection.
Fast food places really just hire ANYBODY these days. These KIDS working the Drive through are either rude AF or they don’t speak and just stare at you through the window being weird and making people uncomfortable . I asked for ranch and they acted like they put it in my bag because I heard one of the very young female employees asking another young male employee “did she look in the bag?” As I was driving off. I’m always nice to fast food employees because I have worked on fast food myself and you come across some pretty horrible human beings. This is the one time I have regretted being any bit of polite to them rude kids because there’s really no reason to treat customers the way they did me today. I never leave reviews for any place but I had the TIME TODAY ! all I wanted to do was enjoy some good food on my lunch break before going back to work but coming in contact with those kids really just ruined my whole day. Do better !
Drive thru was too slow I mean slooooow so went Inside . Got the banana shake omg it was best tasting shake I've ever had .would I recommend or go back? Yes, just not thru drive thru n for sure getting banana shake.
Whatever changes you’ve made over the past few years, keep them coming! I can genuinely say I’ve had a burger that matches the picture perfectly. This location is consistently busy, day and night. In the past, the wait could be long, but now the service is much faster. It’s absolutely worth the wait!
It was incredibly delicious! I was visiting from Wisconsin and made sure to stop in for a meal.
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