Dunkin' - Waco

I paid $3.50 for a single scoop and received a portion smaller than a child's size. This location has let me down before, but I won't be returning again. To top... read more I paid $3.50 for a single scoop and received a portion smaller than a child's size. This location has let me down before, but I won't be returning again. To top it off, what’s the point of getting jamocha almond fudge without any fudge? The service was incredibly slow as well. I can't comment on the ambiance since I was only at the drive-thru.

I visit Dunkin' because it's conveniently located near my home and usually reliable. However, this particular location is always in disarray. The woman at the d... read more I visit Dunkin' because it's conveniently located near my home and usually reliable. However, this particular location is always in disarray. The woman at the drive-thru is consistently rude and incredibly slow—not just today, but every time I've been here. I sometimes return hoping it was just a bad day or that they were short-staffed, but my experience is always disappointing. Today, there were only two cars in the drive-thru and one person inside, yet I waited over 40 minutes. Once I finally got out of the drive-thru, I went inside only to find they had locked the door behind me. They claimed to be short-staffed, but there were three employees working and only three customers total, including myself. It's just strange. I won't be returning; I'd rather take the extra time to drive to Starbucks or Dutch Bros.

Tater tots were soggy, kolache had a hard bun, and the three donuts i got tasted cold and old. Never going back. read more Tater tots were soggy, kolache had a hard bun, and the three donuts i got tasted cold and old. Never going back.

The guy working at 5:30 by himself was great. read more The guy working at 5:30 by himself was great.

Always out of most popular flavors like chocolate. read more Always out of most popular flavors like chocolate.