Subway - Vonore

I just ordered a sub from this location through the mobile app. I’ve ordered from here many times without any issues until now. The girl with red hair prepared... read more I just ordered a sub from this location through the mobile app. I’ve ordered from here many times without any issues until now. The girl with red hair prepared my sub, and it was a complete disaster. It seemed like there was no care taken in making it. The sub had onions and black olives on it—both of which I really dislike—and I always request extra chicken. However, she piled on everything else except for the chicken. This was by far the worst sub I’ve had from this place. I plan to call ahead and get her name so I can avoid ordering from her again.

I'm very disappointed that they got rid of the Italian herb and cheese bread; it was the best! The sandwich I had was good, but the wheat and white bread is so... read more I'm very disappointed that they got rid of the Italian herb and cheese bread; it was the best! The sandwich I had was good, but the wheat and white bread is so dry. I would have given a better rating, but unfortunately, I can't. The staff was sweet, but it was really hot in there—I'm not sure why.

I typically avoid leaving negative reviews, but this experience was completely unacceptable. When I walked in, three employees were gathered at the front, and t... read more I typically avoid leaving negative reviews, but this experience was completely unacceptable. When I walked in, three employees were gathered at the front, and they ignored me entirely as I entered. I approached the counter and stood there while they continued their personal conversation for five minutes before finally asking if I needed assistance. In hindsight, I should have walked out, but I was on a tight lunch break. After finally receiving my food, I sat down to eat, only to find the employees in the back fiddling with the radio and speaking at an unreasonably loud volume. An older gentleman came in and stood at the front waiting for someone to assist him. He was there long enough that he had to pull a chair over and sit down to wait. In my view, this behavior is unacceptable, and I won’t be returning to this location anytime soon. This restaurant has seen a high turnover rate for as long as I’ve been a customer, making it unpredictable in terms of service. They need to hire courteous and friendly staff, rather than loud, rude, and indifferent employees.

I was genuinely shocked by my experience at Subway tonight. My husband and I arrived around 6:45 PM for sandwiches, only to find two tables cluttered with emplo... read more I was genuinely shocked by my experience at Subway tonight. My husband and I arrived around 6:45 PM for sandwiches, only to find two tables cluttered with employees' personal belongings, including clothing in trash bags, food, and other items scattered on the floor. It felt like we had walked into someone's apartment. While we waited, the employees spent several minutes in the hallway talking with a non-customer. During our order, the male and female employees were having a private conversation, forcing us to repeat our order multiple times. The male employee put vinegar on my sandwich and then said he would just scrape off the vegetables instead of remaking it. When I asked him to remake the sandwich, he rolled his eyes. Another customer came in and tried to sit down, but nearly all the tables were dirty and covered in food, with some having food underneath. That customer asked for a cloth to wipe the tables, but the employees just stood nearby chatting. Then, another male non-customer came to see the female employee, and the employees sat down with them while the lobby stayed messy. I hope management sees this and takes steps to improve the experience for local customers.

I visited the Subway in Vonore on Friday the 29th around 12 PM. There were four girls working, but three were in the back laughing and talking while only one wa... read more I visited the Subway in Vonore on Friday the 29th around 12 PM. There were four girls working, but three were in the back laughing and talking while only one was making my sandwiches. By the time she finished with me and I was paying, there were 10 people waiting in line, and only that one girl was serving customers. If people don’t want to work, they should just go home.