Flunch - Vitrolles

This Flunch is cool, but let's be honest, the organization around the crepes, ice cream, and coffee is awful. First, they ignore you for 10 minutes, then they y... read more This Flunch is cool, but let's be honest, the organization around the crepes, ice cream, and coffee is awful. First, they ignore you for 10 minutes, then they yell that your order won't be taken if it's not placed on the kiosk. They only tell you to wait after you've waited a good while. It's not the first time; it's the same every weekend. Do something about it.

A good Flunch, much better than the one in Plan de Campagne; the special evenings are great. read more A good Flunch, much better than the one in Plan de Campagne; the special evenings are great.

The restaurant is beautifully renovated, but the customer service is a complete disaster. Try to use the queue on the left ; We waited 30 minutes (at 12:45 pm o... read more The restaurant is beautifully renovated, but the customer service is a complete disaster. Try to use the queue on the left ; We waited 30 minutes (at 12:45 pm on a weekday to pay... it's appalling! And then we realized that the young woman behind the till was also handling ice cream, desserts, and children's menus... In short, it's inconceivable to leave her staff to deal with just two people during the lunch rush... There's a real organizational problem in this restaurant, which is a shame because the place has other advantages (price, parking, newly renovated space, children's activities... . The staff on duty are incredibly brave to accept such poor customer service conditions (yes, in 30 minutes I had time to count: 50 covers served by two people in half an hour , it's not productivity, it's slavery! Manager and/or director of the establishment, you need to wake up and come help your staff during service! Or hire an extra employee... This Tuesday at lunchtime, you were conspicuously absent, and your teams received all the negative feedback from your customers instead!

We ordered Mediterranean salads, tabbouleh, and chicken pagotes for a birthday; it was perfect and affordable. Thank you. read more We ordered Mediterranean salads, tabbouleh, and chicken pagotes for a birthday; it was perfect and affordable. Thank you.

We came to eat with my children on April 19th and received good service and a warm welcome, especially from the manager and a waitress, Inès, who was friendly a... read more We came to eat with my children on April 19th and received good service and a warm welcome, especially from the manager and a waitress, Inès, who was friendly and pleasant with my children and me. A good experience overall.