Le Chalet - Vitrac

My husband and I just had a very unpleasant experience today in Le Chalet. Very sad as we have been here on several occasions and had great service. A female se... read more My husband and I just had a very unpleasant experience today in Le Chalet. Very sad as we have been here on several occasions and had great service. A female senior employee, possibly the manager, treated us with ignorance, impatience and intolerance....Even with the word “Putain” at a point below her breath when I made an inquiry. We are English and have lived in France for 3 years. My French are fit, but I felt dismissed from her for my effort, and she just did and spoke back in English, which was not necessary. She didn't give me the chance to give my complete order before I did (and swear) and disappeared under her breath. On her return she advised me because she did not give her my full order first. We felt very comfortable for the rest of our stay and made us feel confused and annoyed, what we had done to get them to treat us in this way. Avoid them when you go there. Other employees much better.

This is a fairly busy place and we had a large group so that reservations are definitely recommended. Ask for a place on the river. The view is worth it. Servic... read more This is a fairly busy place and we had a large group so that reservations are definitely recommended. Ask for a place on the river. The view is worth it. Service was friendly and efficient. Food was good, especially considering that from outside, the restaurant... don't look too impressive. It is worth eating here when you are in the area.

After visiting the region on many occasions we discovered this riverside brasserie for the first time this year. The setting is amazing and the food is varied,... read more After visiting the region on many occasions we discovered this riverside brasserie for the first time this year. The setting is amazing and the food is varied, tasty and served by friendly wait staff. It's both children- and dog-friendly and well worth a visit as...it is very good value for money

Excellent steaks. Great service. Will be back. When it rained, there was an immediate answer, and we were all moved under cov he. read more Excellent steaks. Great service. Will be back. When it rained, there was an immediate answer, and we were all moved under cov he.

As other reviews say, it is the setting by the river, seat outside covered area available). Our first visit Post Covid is still the same fast excellent service... read more As other reviews say, it is the setting by the river, seat outside covered area available). Our first visit Post Covid is still the same fast excellent service we feel that the menu has been extended for 3 years. Don't pretend... a Gourmand experience is usually busy, although we can't book it. An ideal place to spend a sunny lunch time. Lots of parking, shady.