Jamba - Visalia

I had a frustrating experience at Jamba Juice recently because of a trainee cashier named Jenny, who gave me incorrect information. I wanted to order a Classic... read more I had a frustrating experience at Jamba Juice recently because of a trainee cashier named Jenny, who gave me incorrect information. I wanted to order a Classic Handwich, but after pausing for a moment, she asked if I meant the Impossible Handwich instead. When I corrected her, she stated that some menu items were being discontinued, which confused me since the Classic Handwich was still listed both on the menu and the app. I had to call another employee over, and it turned out the Classic Handwich was indeed available. It's disappointing that a customer had to deal with that due to a lack of knowledge. Jamba Juice, could I please receive a coupon or some form of compensation for this experience? I hope Jenny learns to seek help in the future.

The drinks were fantastic, and there was no waiting time whatsoever. The staff was extremely friendly. read more The drinks were fantastic, and there was no waiting time whatsoever. The staff was extremely friendly.

I had an amazing smoothie! The service was fast, even though the restaurant was really busy. This was my first visit, and I will definitely return. read more I had an amazing smoothie! The service was fast, even though the restaurant was really busy. This was my first visit, and I will definitely return.

I usually enjoy going to Jamba and ordering a Razzmatazz, but I was rather disappointed during my last visit to this location a few weeks ago. It was quite busy... read more I usually enjoy going to Jamba and ordering a Razzmatazz, but I was rather disappointed during my last visit to this location a few weeks ago. It was quite busy, and there were only two employees on duty. I felt for one staff member, who was very friendly and clearly trying hard to make everyone's smoothies. Unfortunately, the other employee (I believe her name was Alissa?) appeared to be taking her time and seemed uninterested while her coworker was trying to manage the demand. On the bright side, my Razzmatazz was delicious!

My family visited Jamba using BOGO cards, but the cashier wasn’t very helpful. The first BOGO card was accepted, but the second one wasn’t. I also ordered the A... read more My family visited Jamba using BOGO cards, but the cashier wasn’t very helpful. The first BOGO card was accepted, but the second one wasn’t. I also ordered the Aloha drink through the app, only to be told it was sold out. However, I saw customers behind us in line were still able to order and purchase the Aloha drink.