Reviews

Overall Total Score
3.2 out of 5
Good | 501 reviews

What Roman Nienow likes about Max & Ermas:
I sat at the bar and ordered the Tortillaburger. It's pretty good! The bar delicate Tori was brilliant and refilled my drinks without waiting for me. I just waited for my food for 15 to 20 minutes. I was there at 7:30 and it wasn't too busy. I'd say it was a 4.5 star experience! View all feedback. What Sophia Osinski doesn't like about Max & Ermas:
Okay way more bad than good here. Interesting menu but the quality of the food is questionable. The coleslaw, something tasted very off about it, off as in old. It was arguably the worst coleslaw I've ever had. Bonus: The portion size of the coleslaw was a joke but I'm glad they didn't give me anymore. They also royally screwed up the steak. I ordered a rare steak and it came out medium well; so way off the mark. To... View all feedback.

Reviews from various websites

Menu
2.2 ★ from 11 reviews
Ora
27.11.2017 - 14:42

Three stars is fair for this locationThis Max and Erma's is located in a hotel and is the hotels restaurant.

Arjun
27.11.2017 - 14:42

Nice little bar, but the quality of food is low And everything we ordered was missing something.

Sigmund
09.04.2023 - 15:22

I've been to this restaraunt a few times with my grandmother since she lives in the area and seems to enjoy it. Although, while I am having breakfast at max and...

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Retta
09.04.2023 - 15:22

Lunch at the bar: Lunch is open to the bar and a small lounge area. You are not excessively busy during lunch, so expect a (very) small waiting for services. Th...

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Gia
09.04.2023 - 15:22

We used to love them. Now it's no wonder they are losing busness. Zero commitment to quality and bad service. We were there for my wife's birthday and both got...

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The restaurant in question has received a mix of reviews, with some pointing out serious issues with food quality, service, and atmosphere, while others have had positive experiences. Complaints included poorly cooked and seasoned dishes, slow service, and uncomfortable atmosphere due to mistreatment of employees. On the other hand, positive reviews mentioned friendly staff, fast service, delicious food, and great value for money. Overall, the restaurant seems to have its ups and downs, but may be worth a visit if you are looking for a quick bite or a place to watch a game.

Yelp
2.5 ★ from 70 reviews
Nathan
17.12.2023 - 14:42

As a former waiter for 3 years at one of the best Hilton hotels in Virginia, I can honestly say this was the worst service I've ever had in my life. I have...

Dan
17.12.2023 - 14:42

Whoever handles the menu typing needs to be fired. Otherwise, not bad. Got some wings, and their daily special of Spare Ribs, Mac and Cheese, and Collard...

Maria
17.12.2023 - 14:42

I went here for a Christmas party that was sponsored by a company that I partner up with. Max Erma's is located in the DoubleTree. Right now there's not a...

Menuwithprice
4.3 ★ from 420 reviews

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