Tuque - Vineland

Beware that this restaurant is charging an 18% service fee and is not notifying customers of this fee. No bill is provided until you go up to the counter and te... read more Beware that this restaurant is charging an 18% service fee and is not notifying customers of this fee. No bill is provided until you go up to the counter and tell them what you ate and then they ask for payment. Its not until after we paid and received the bill that we noticed the 18% fee. And that was after we left a tip of 20%! They refused to remove the charge. NJ law states that merchanta must post these fees. We love to support local businesses, but not at the expense of being taken advantage of.

Let me start off by saying the food was good, but waiting over an hour for our food to arrive and forgetting a whole order and a side isn’t acceptable. A table... read more Let me start off by saying the food was good, but waiting over an hour for our food to arrive and forgetting a whole order and a side isn’t acceptable. A table walked in after we ordered, they ordered and got their food before my table. Than when we go to pay the bill it’s scrambled things we didn’t order are on the bill and instead of taking them off the man at the counter with the braids kept insisting we just pay for the food even though we didn’t order it. Needless to say we paid it and left and we will not be returning. Not worth the stress or losing your appetite waiting for food.

Every bite was absolutely delicious! It's clear that the food was prepared with love. I would highly recommend this place to anyone in search of authentic Puert... read more Every bite was absolutely delicious! It's clear that the food was prepared with love. I would highly recommend this place to anyone in search of authentic Puerto Rican cuisine. We will definitely be returning in the future! In terms of kid-friendliness, it's a family-owned business and it was nice to see the owner's children there as well, especially since I have four kids of my own.

There are many other Puerto Rican restaurants in the area that know how to operate a business successfully. If you choose to dine here, be prepared to pay more... read more There are many other Puerto Rican restaurants in the area that know how to operate a business successfully. If you choose to dine here, be prepared to pay more for a dish that may not be worth it. This restaurant is a disappointment, as I was not satisfied with the service I received.

I recently ordered two mofongos with chicken but received pork instead at this restaurant. Despite paying $40, when I asked to exchange the food for what I had... read more I recently ordered two mofongos with chicken but received pork instead at this restaurant. Despite paying $40, when I asked to exchange the food for what I had ordered, they refused and insisted that I was at fault. I was not offered any compensation for their error. The customer service was awful and the management was very poor. I do not recommend this restaurant.