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Contribute Feedback What Rudolph Leo doesn't like about Tim Bonnies Pizza:
Ordered food tonight for 8 pm, placed the call at 7 pm, show up and they haven't even started the order, then lady in the back was incredibly rude when they obviously messed up the order, this was in springville ny, wecare members if the community and if you can't do something to compensate for your mistake, you shouldn't be in business, terrible negligence and customer service. View all feedback.
Ordered food tonight for 8 pm, placed the call at 7 pm, show up and they haven't even started the order, then lady in the back was incredibly rude when they obviously messed up the order, this was in springville ny, wecare members if the community and if you can't do something to compensate for your mistake, you shouldn't be in business, terrible negligence and customer service.
Best ,pizza and subs joint around .. pleasant down to earth ,great working staff .always have a positive and tasty meal ?
Avoid this place..... Called to order pizza, wings and a sub for dinner. The call was placed at 2:00pm. We asked if we could have the food ready at 5:30 p.m. They said no problem . We received a phone call around 4pm asking if we were going to pick up our food. We explained to them that the food should have been ready at 5:30. We asked if they would be remaking ourborder and she said yes. I arrived at Tim and Bonnie 's around 5:15 to pick up my food. The first thing I asked is if they remade our order (I shouldn 't have to pay $70 for five old 4-hour old food). The girl behind the counter said oh yes we remade the order for you . I took her word for it, paid and left with my order. The first thing I noticed was the pizza box was not warm on the bottom like it normally would be if it just were pulled out of the oven. I arrived 15 minutes early expecting to wait. The order was ready to go and cold because they never remade it. I was lied to and they let me pay full price for pizza and wings prepared 4 hours ago.Great Mother 's day dinner, Thanks!
Best pizza I've had in a long while. Delivery was prompt and friendly!
Clean, fast good food. Bowling was fun, kids had a blast. Young lady working was very kind and helpful.