Mary's Deli - Village of Fredonia

Pizza sauce is too sweet... like tomato syrup. So-so papal white flour crust. Never again.

Mary's has always been the best place to get pizza in the Dunkirk/Fredonia area. Best sauce, crust and chicken wings, EVER! It is especially fantastic when Barb works!

When I came home from picking up an order from Mary's Deli, I noticed it was made incorrectly. Things I specifically asked not to be put on the sub ended up on it. Not only was the order wrong, but if we were going to eat it we had to assemble it ourselves. The ingredients were thrown into the sub wrappings rather than on the roll. So, I went back. All they did to meet the needs of their upset customer was figure out which of the employees was to blame. No progress was made to fix my order or compensate for the mistake, and after about 5 minutes of the workers playing the blame game I walked out, leaving the sloppy mess of a sub on the counter and without receiving a refund. No attempt was made to ensure I left happy with my order.

The pizza was great, but I ordered a whole sub that only had four pieces of capicola on it. For $14, I expected more. I won’t be ordering a sub again.

Upon returning home with my order from Mary's Deli, I was disappointed to find that it was incorrect. Items I specifically requested to be omitted were included in the sub. To make matters worse, the ingredients were carelessly thrown into the wrapping instead of being placed on the roll, meaning we had to put it together ourselves. Frustrated, I returned to the deli to address the issue. Unfortunately, rather than resolving my order or offering any form of compensation, the staff simply played the blame game, trying to determine whose fault it was. After about five minutes of this unproductive discussion, I decided to leave, abandoning the poorly assembled sub on the counter and without receiving a refund. There was no effort made to ensure my satisfaction with my order.