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Contribute Feedback What Jack Goldberg likes about Panera Bread:
I usually don't eat here but tonight I tried one of their pizzas. it was good. Sausage pepperoni. Yum. Coupled with a big drink and some friends and it was a great time. They were baking cookies and I asked if I could have a warm one but they said no because of liability; you know, getting burned holding or eating a hot cookie. Darn, I wanted one so bad. Oh well. I'm not happy with their service though. One time they... View all feedback.
What Cathi C doesn't like about Panera Bread:
Never had a bad Panera experience, so this is a first. Placed order online, on arrival 5 min after order was to be ready, I let the server know I was there to pick up online order. I was asked to wait while drinks were prepared for another order- a totally reasonable request. I was informed almost 10 min later that my order was on the counter past the cashier..I could have been told at the beginning but ok. Grabbed m... View all feedback.
I use to love panera but it’s like they love to F$ up there food and then where as back in the day the employees and managers would do whatever they could to make you happy and go that extra mile and now it’s like, actually it’s not (like) no they don’t give a damn about you or the way there food is or what you think and now their managers are even kids who couldn’t give a damn!! And like I was saying they use to have good actually awesome breakfast sandwiches and have slowly done everything they could do make them HORRIBLE I use to literally go here all the time but this was my first time back since getting back home to Cali and I was really looking forward to it but once again they made there breakfast sandwiches even worse by not even letting you have the choice to get over easy or scrambled now it’s only scrambled and it’s it’s disgusting it’s like going to McDonald’s but paying WAY more and yes they raised the prices as well as they should call these sandwiches finger food because they have become HALF the size as to what they used to be! So just like everything they just don’t give a damn about customers and it’s sad that this is happening and that homeless can steal anything and people can’t do anything and where once stores cared about there customers now they couldn’t careless, I mean when I was explaining myself to the manager he seriously laughed. Panera I will never eat at your place again, your now like so many other places who just don’t give a damn. It’s a really sad time that we live in!
I'm normally in a hurry so I just get take out but it looks like a cool place to chill and eat. Anyway they always have my food ready, exactly how I ordered it.
Great place. Just went. Very nice. Food is pretty normal but yummy. Service was nice and friendly too.
Not happy with my recent online order and there’s no easy way to contact customer service other than an online form. When you call the local Panera, the manager is unhelpful and can’t seem to understand what the problem is. How about not delivering food on a motorcycle so that everything is completely cold when it arrives. How about not just throwing a hunk of bread into a large shopping bag on top of the order. If I ordered a baguette in store, would they just hand it over to me without putting it into some sort of bag to keep it clean? Panera is dropping the ball.
Good Panera service was great. Wifi was the worst. Kept cutting out every 15 min. Had to leave because it couldn't keep me on a video call.
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