Dunkin' - Venice

Only the drive-thru was open, the lobby area was closed. The manager explained that they were understaffed and very apologetic.

This Dunkin Donuts location is consistently disappointing. They never seem to improve. Despite not being very busy, they still can't seem to pay attention to getting orders correct. I asked for 2 creams and 3 sugars in my coffee, but it came out looking more like milk and was watery. It was like drinking water with a hint of coffee. I also requested a donut, but it took them 5 attempts before they finally got it right.

The coffee was weak and tasted more like warm water. It was disappointing, but since I was already on the highway, I didn't have much choice but to drink it.

Ordered a large hot caramel latte from the driveway. after I left and took one, it was nothing but American coffee with a small cream and caramel in it. I paid almost $6 for water and coffee. that's not the only dunkin that did this. I begin to think that it is targeted and not done from lack of training. 5/23/22 20:30.

Gotta love donuts, good coffee, drive up service is very slow