Oro - Venice

What a terrible experience and a waste of our time and money. We are regular customers of Michelin star restaurant and trust the reference. I went there with my girlfriend for a romantic evening, arrived at 20h15 I was surprised seeing that both menus got pricing on, but that was nothing compared to the rest. At 22:30 so more than two hours later we did not reach the half of the menu sometimes waiting 30 minutes between two dishes. We nicely said twice that was a bit too long but nobody seemed to care about it. We lost both our appetite and our enthusiasm. We also noted that nobody took care about keeping the table neat and clean in between dishes. Half way through the menu, we reached the point where we asked to leave: needless to say that for a Michelin restaurant customer, paying 500€ euro the evening it is a very strong statement. The Executive Assistant Manager came and asked why and after explanation his only solution was to offer the drinks 60 euros for the two cocktails we ordered. We have no word for the disrespect we felt and strongly advice Michelin to double check the recommendation. We lost a very precious moment that we should have cherished our whole life. Food: 1 Service: 1 Atmosphere: 1

Ein sehr gutes Restaurant in einem hervorragenden Hotel. Wir hatten einen sehr schönen Abend. Service: Dine in Meal type: Dinner Price per person: €100+ Food: 5 Service: 5 Atmosphere: 5

It's not easy to find a place in Venice that surprises on every level, but ORO is definitely one of them. From the moment you cross the threshold, you will feel that this place is special. The decor is delightful, elegant but not exaggerated, with a delicate touch of Venetian character. As for the food, it is a real symphony of flavors. The menu is rich and varied, each dish is beautifully presented and tastes even better. The chef certainly knows how to use local ingredients, creating dishes that are both innovative and deeply rooted in tradition. Not to be missed is the excellent wine list, which complements the menu almost perfectly. The selection is impressive, with the ability to find something unique for every occasion. If you are looking for a place for a romantic dinner, a business meeting or just want to feel what luxury feels like, ORO is a place that will certainly meet your expectations. I highly recommend it! Meal type: Dinner Price per person: €100+ Food: 5 Service: 5 Atmosphere: 5

Amazing food and great service Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

2nd best meal I have ever had! Insanely fantastic dinner! Not to be missed when in Venice! The gardens and grounds surrounding it are also beautiful. Food was exceptional as was the service. Wine pairings were almost perfect. My wife and I had a terrific time thanks to the staff. Great view as well. Food: 5 Service: 5 Atmosphere: 5