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Contribute Feedback What User likes about Le Doux Ciel:
The hostesses were so welcoming and kind, right from the beginning. They were so incredibly accommodating with our visit especially with our dietary restrictions. The place is also very picture perfect! Thank you so much for having us! View all feedback.
What User doesn't like about Le Doux Ciel:
when we arrived, the personal did not seem to have our reservation. We finally realized that they looked at the wrong day. we ordered a blue tee they said they didn't have, even though it was on the menu. When we started, we saw loose blue tee in a glass on the counter. the timing of our service was out. they brought our dessert tray and then brought us after our dessert clean teller. the plates should come with the... View all feedback.
Afternoon tea is one one of my wife’s favourite traditions. Le Doux Ciel was our third choice as it was as the only place that offered the reservation time we were looking for. It has a great location right next to the JW Marriott. Parking was easy and reasonable. When we arrived, we had a nice table reserved by the window however the establishment runs primarily as a coffee shop so it took several minutes to be seated. The service staff was very kind and accommodating. We began with tea and the china was beautiful with a bird and cage theme. It took 30 minutes to receive our courses but I saw the reason why as all items appeared to be made to order and they looked stunning. They also tasted as good as they looked. One issue was the service staff were not knowledgeable of what each of the items were so we all had to guess. Regardless, it was an enjoyable time but do keep in mind, it is a cafe that offers afternoon tea.
Its a very cozy place. But the food is not worthy and somewhat overpriced. Croissant is 9bucks and its tastes like the same Croissant from other cafes.
When we arrived the staff didn't seem to have our reservation. We finally determined they were looking at the wrong day. We ordered a Blue tea which they said they didn't have even though it was on the menu. When leaving we saw loose Blue tea in a jar on the counter. The timing of our service was off. They brought our dessert tray and then after we started on our dessert they brought us clean plates. The plates should have come with the dessert tray. The paper napkins were tiny, certainly not sufficient for a meal. The food was good, but at $50 per person you expect exemplary service. I would describe the service as amateurish they were trying but didn't have the training.
When we arrived the staff didn't seem to have our reservation. We finally determined they were looking at the wrong day. We ordered a Blue tea which they said they didn't have even though it was on the menu. When leaving we saw loose Blue tea in a jar on the counter. The timing of our service was off. They brought our dessert tray and then after we started on our dessert they brought us clean plates. The plates should have come with the dessert tray. The paper napkins were tiny, certainly not sufficient for a meal. The food was good, but at $50 per person you expect exemplary service. I would describe the service as amateurish they were trying but didn't have the training.
We had a small business meeting here. The place was a tad quiet despite beside a busy road and front door continuously open. No song whatsoever so it 's not bothering our conversation. We had high tea here and the food was very good, especially the pastries and the croissants. Not so much for their roast beef sandwich, since it was dry. Their selection of Mariage teas are sublime though. Always delightful. Unfortunately, their service is really poor. Being attached to a prestigious Marriot Parq and prime location, there should be a standard to uphold. Upon entering, though we were greeted kindly, we were not seated as they were behind counter so we had to find the seats, with our business partner. When we asked about how to order as they have different looking menu, our server couldn 't understand English that well. They also forgot a particular order of water as well. The rim of my plate was sticky somehow (I hope not my business partner 's). Interestingly there 's sushi selection for high tea, but the rice did not hold well as sushi should be. So, when we took it from the tray, it crumbles and sticks to the tray. The only thing I appreciate from them was their smiles, at least it looked genuine. That said, I hope one day I 'll see this place be better as their pastries are delicious.