Papa Murphy 's Take 'n ' Bake Pizza

The employees here tonight closing were the best ever. 8/19 specifically guy closing the register and the kid makn the pizza. The best

The young man Brian was so professional. I had trouble with getting an order online went to the store and Brian helpedme with everything. He has great customer service skills. This was at the Ward road location.

Jake just made my and my son's day! He helped me with the coupon for my birthday! Great service and great pizza!!

I frequent this location often (as I love Papa Murphy 's pizza and this is the closet location for me). Normally, it 's a great place to get pizza. This time, not so much. And over $2. I normally order in store but this time I wanted to try online. My daughter loves pepperoni and pineapple pizza with no cheese and we typically order her a mini murph with a side of pineapple. It 's never been an issue when ordering in store. Since they don 't have the option to order side items like that online, I simply asked the nice young lady for a small side when I picked up the order. She went hunting for a baggie to put it in and was accompanied by the (I presume) manager in tow. He informed me that the side of pineapple was normally $2 but that he wasn 't going to charge me this time. I apologized and said that there was no option online to specify adding a side to the mini murph. He said that was because you cannot modify the mini murph. I then stated that I had no way of adding the side of pineapple and specifying to put it in a side container online. He affirmed that and said it wasn 't an option. I offered to pay the $2 for the side. He declined. So then I have to wonder, why bring up the cost of the side at all? If it wasn 't to get the $2 for the side, was it to simply let me know he was doing me a favor? Ultimately, that favor lost that location a repeat customer. I hope it was worth the $2, 3 minutes, and calling it out in a store full of waiting customers.

If 25 minutes before closing is too close to closing to take an order then I'd suggest changing your closing time to 30 minutes earlier. Wasn't even busy but the girl working made it very obvious that she'd prefer to not take my order.All said I was out the door at 8:45, less than 15 minutes after placing my order. I will update my review when the hours are changed to more accurately reflect the hours in which the employees would like to work.Picture with open sign flashing when I left at 8:45 for confirmation.