Reviews

Overall Total Score
3.9 out of 5
Very good | 3243 reviews

Reviews from various websites

Restaurantji
3.0 ★ from 127 reviews
Jesse
29.10.2023 - 07:20

Great food and amazing customer service. I will definitely be coming back.

Kelly
29.10.2023 - 07:20

Ordered through door dash 4 Superman Crunch Cakes. The were mushy, wet and unpleasant !! Tried calling to return them no answer!!

Ann
29.10.2023 - 07:20

The food was really good. The young lady that waited on me was patient professional. I had a big order on my phone and she made sure I got all the items I had o...

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WICKED
29.10.2023 - 07:20

They put lemon pepper seasoning on everything your fries, your fish, your cheese, sticks, your hush puppies you’re a chicken it’s like every box you open up Has...

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Alicia
29.10.2023 - 07:20

Best one in whole Detroit if you ask me. Lol I’m from Alabama and be glad to come inside here and see SOMEBODY in Detroit smiling. I be skeptical about letting...

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At Captain Jay's, experiences vary significantly. While some patrons commend the food, especially the cole slaw and shrimp, others criticize the heavy-handed use of lemon pepper seasoning and service issues. Concerns about unprofessional staff and problems like incorrect orders and limited sauce portions overshadow the positives. A few encounters highlight unsettling behavior from management, with reports of disrespectful language towards customers. However, some customers still appreciate the attentive service from particular staff members. Overall, diners are torn between delicious flavors and disappointing service, leading many to reconsider their allegiance to this Detroit establishment.

Sirved
3.7 ★ from 16 reviews
Lady
27.01.2024 - 14:34

The service was terrible and unprofessional. My family got sick and was throwing up for 2 days. They got my order wrong and the chicken tasted like it was refri...

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Angela
27.01.2024 - 14:34

Extremely friendly staff and the food was amazing! Thank you so much for going above and beyond to cater to my out of town guests. You truly made our day!

Karen
27.01.2024 - 14:34

Order 15 jumbo shrimp and I got one small cocktail sauce for my shrimp. I was told that I had to pay .50 cent for an extra sauce. Like how are you serving shrim...

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Theresa
27.01.2024 - 14:34

The service was quick, but I was not sure if the catfish fillets were actually catfish. They tasted similar, but I think they might have been swain fish or some...

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kemberly
27.01.2024 - 14:34

The manager at this restaurant was extremely disrespectful, using derogatory language towards a customer and speaking condescendingly to those using EBT cards....

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Doordash
3.9 ★ from 3100 reviews

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