Lino's - VALTOURNENCHE

Whilst we were waiting for our kids to come back from ski school my friend and I went to get a table for the 9 of us for lunch. We were shown to a table and wai... read more Whilst we were waiting for our kids to come back from ski school my friend and I went to get a table for the 9 of us for lunch. We were shown to a table and waited patiently for a drink despite asking several times. After about 10 minutes the manager or owner came over and told us we had 5 minutes for everyone to turn up otherwise we had to leave. He also said we had taken someone else’s table despite the fact that the waitress had shown us to our table. He was unbelievably rude and had no customer service skills whatsoever. The table next to us were astonished about how he spoke to us. Admittedly it took another 1/2 hour or so for all our party to turn up but we ordered our food and got our drinks etc (at the point of ordering there were several dishes that we were told were not available to order). Our food took at least an hour to arrive (we got the feeling that the manager/owner told the kitchen to take their time). When it did arrive it wasn’t quite right but we ate nonetheless and it was actually quite tasty. We did ask for the missing burger but it took so long that we eventually complained which culminated in the owner/manager telling us to leave. We offered to pay for what we had had but he was adamant we had to leave and he did want our money. A real shame as the waiting staff were pleasant which is amazing as it must be hard working for someone who has no interpersonal skills whatsoever Needless to say we won’t be back…. Real shame as it in a great spot…

The staff are rude, arrogant, sarcastic and humiliating. We waited 20 minutes for drinks and over an hour for poor quality food. The food did not all come toget... read more The staff are rude, arrogant, sarcastic and humiliating. We waited 20 minutes for drinks and over an hour for poor quality food. The food did not all come together. The burger was hard and dry, the polenta tasteless and the meat ordered rare was just raw. The pizza was inedible rubber. All the food was undercooked or overcooked, bland and of poor quality and small portions. I would have left hungry if it wasn't that I left feeling ill. The wifi did not work and when we left I saw through the kitchen door what looked like the owner urinating in the sink. Disgusting. I feel sick. Check the bill before you pay for items you did not order or receive. This is Fawlty Towers without anything funny. Avoid. There are much better places to go in Cervinia.

Fantastic friendly bar in the heart of Cervinia. Great food, super hosts including the always welcoming Lino. We have visited his establishment for many years a... read more Fantastic friendly bar in the heart of Cervinia. Great food, super hosts including the always welcoming Lino. We have visited his establishment for many years and always enjoyed the atmosphere and superb Prosecco. We will definitely be back.

Absolutely fabulous trip to Italy. We love food And drinks And great nightlife So we had Amazing time here with all support. read more Absolutely fabulous trip to Italy. We love food And drinks And great nightlife So we had Amazing time here with all support.

Lots of bars run well in ski resorts. Surely the priority is getting food beer out quickly. Multiple problems were occuring of that nature whilst I was at the b... read more Lots of bars run well in ski resorts. Surely the priority is getting food beer out quickly. Multiple problems were occuring of that nature whilst I was at the bar. Firstly you had to order electronically and pay separately (ala McDonald’s). Then queue at the bar. Anyways pleasant place to sit outside.