Wingstop - Vallejo
Wingstop
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During our visit to the restaurant, my husband, a type 1 diabetic, experienced a rapid drop in his blood sugar while we were waiting for our food. Concerned about going into diabetic shock, he asked the cashier for a small cup of water to help stabilize his levels, even showing her how low his numbers had fallen. However, she refused to provide him with a cup until he paid and insisted he wait in line. Thankfully, our 13-year-old daughter was with us and was able to assist him in that difficult moment. In all our years, we've never encountered a place that turned down a request for sugar in an emergency.
This has to be the worst Wingstop I've ever been to. My order was incorrect (which seems to be a regular issue). When I informed the staff about the mistake, they just stood around staring at me as if I were someone extraordinary. Eventually, someone came to assist me, but they had a bad attitude, were very rude, and snatched my bag from me. They didn’t want to remake my food fresh; instead, they took my order from another customer's bag. Even after the remake, my food still wasn't prepared the way I requested. This location is terrible, from the food to the service.
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