Sushi Obsession - Vallejo

I was disappointed with my experience at this restaurant. The first dish I ordered looked very different from the photo on the menu, as it had a very small port... read more I was disappointed with my experience at this restaurant. The first dish I ordered looked very different from the photo on the menu, as it had a very small portion of the main ingredient in the center, mostly filled with rice. The second dish, the Ninja roll, was overly large and the deep-fried salmon inside looked more like a paste than actual salmon. It was not appetizing and overall, I would not return to this restaurant or recommend it to others.

NO! I really respected every review that admired this place. But darn. I found hair in my food, it was not packaged well, I did not receive ginger nor wasabi fo... read more NO! I really respected every review that admired this place. But darn. I found hair in my food, it was not packaged well, I did not receive ginger nor wasabi for my bento, it stated I?d receive a free miso soup spending $20 or more, and no utensils? PLUS it took an hour to make at 4pm. Horrible horrible HORRIBLE. I promise I always do my research first. I go on Yelp, google and I used their website for the last two days before deciding to eat here. But hair in my meal? An hour to make and had an hour to arrive? Not acceptable.

This was my first time to this place and I was super excited because I've been wanting to try there food. So I wanted a salmon hand skin roll and they no longer... read more This was my first time to this place and I was super excited because I've been wanting to try there food. So I wanted a salmon hand skin roll and they no longer carry it but still on the menu. Then I ordered a spicy tuna roll it was just a tuna roll thenI asked for it to be fried after the cashier went and walked around came back and I noticed my total went up and extra $5.00 Iasked what was 5 more dollars he said oh to have it fried no where near that roll did it say it charged now there were otheritems that specifically had that listed so I said please take that off. Then I asked for extra ginger which I was charged for.49 cents before I left I asked the person who helped me is the extra ginger in the bag they tell me yes it is they also askedme fork or chopstick I said chopstick neither was in the bag this place wasn't even that busy at the time I came in for you tomake my experience not a good one then I get the mixed tempura and the veggies were all the same except 1 carrot and the shrimp.I hope I hear back from a manager it's not about the money I spent it was the experience.

Visited your location on 07-21-22. I received really poor customer service the last time I was in here. I won't be coming back again because of it. Nor will my... read more Visited your location on 07-21-22. I received really poor customer service the last time I was in here. I won't be coming back again because of it. Nor will my family and friends. Employee was extremely rude to me when I came to pick up my order. Itseemed like she was not happy about something or having a bad day. I'm not sure. But good luck teaching your employees on howto provide great customer service. UPDATE: Then there needs to be proper training amongst ALL of your employees. Not oneperson ends up being trained properly then the others are not. Consistency is KEY. Balance is key. If not, then thisultimately ends up being the fault of the business NOT the consumer. Additionally, after her rude behavior was initiallycommenced, she continued to be rude to me after I came back and asked for some soy sauce which your business also consistentlyforgets about as well. Just seems to me that proper training needs to be better implemented. It takes only one bad experiencefor a consumer along with other consumers to not want to return. I would advise you to put more focus on the overall trainingof your employees in regards to customer service. Especially if they are interested in a pay check. Thank you for your timeand understanding that if you don't have any consumers, you don't have a business.

I ordered California rolls , Amigo rolls , Salmon avocado and the Cali Fried rolls. Everything had a very fishy taste , did not taste fresh at all. Made me feel... read more I ordered California rolls , Amigo rolls , Salmon avocado and the Cali Fried rolls. Everything had a very fishy taste , did not taste fresh at all. Made me feel so nauseous and stomach pain was crazy afterwards. Wouldn?t recommend coming to this placeagain! Promise you , you would be better off buying Safeway/Raleys Sushi!!