Subway - Vallejo

This location suffers from one thing, there is one employee that seems to be always moody. When she is working I leave. I just don’t want to deal with her. Everybody else that have served me here was satisfactory or better. I don’t understand why the owners of this franchise choose to keep this lady here. She is obviously unhappy. Conclusion; this place would get more business and more “repeat” customers if she changed her attitude or quit/fired. 2 star average for service for the other guys that have served me. Yeah, her service brings the average down that much. Honest truth.

Husband walked in to get sandwiches for the kids. He wanted 3 sandwiches. The lady working made 2 sandwiches and then told him he would have to do a separate transaction for the third sandwich and wait 20 plus minutes because a Togo order was placed and that she needed to stop helping him to prioritize the order that was going to be picked up! So two kids got dinner and we had to go elsewhere to find dinner for the third. She also kept adding things we didn’t ask for (like double meat) on both sandwiches and then asked if we wanted it while saying it’s already on there and we would be charged for it even though we never asked for it! Never again

Best customer service from Jeet. The place appeared super clean, and my sandwich looked like it belonged on the poster. Found my new go-to now that the Columbus Pkwy/Rose location closed.

I had ordered some food online and when I went to pick up my food, they had accidentally gave my food to the wrong person. I got really upset and started cursing at the employees and stuff (mind you I was coming off a night shift and hadn't eaten in almost 24 hours, not to say that, that justifies what I did, it was wrong of me to react that way) and I left the store. The manager called me back and apologized for what happened, I also apologized to her, and she asked me to come back to the restaurant and she will remake my sandwiches. I went back and the manager had my food ready and was very apologetic about the situation.

I have been coming to this Subway for quite sometime. Everytime I come in I have been served by Jeet who is always very friendly and greets me and others the moment we walk in. I consistently order the same sandwich and it has always been spot on. Prior to using this store I had used another store next door and the food was hit or miss. Having a sandwich store right next to a grocery store is very convenient. There have been times where Jeet was busy and she allowed me to place my order and then run to the store while she handled the customers in front of me...and by the time I returned my sandwiches were ready.