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Contribute Feedback What User likes about Surcheros Fresh Mex:
I don’t usually rate fast food restaurants, but I felt compelled to share my experience with this one! We placed an online pick-up order, and unfortunately, when we got home, we discovered that they were missing some of the burritos we had requested. I called to see if I could get a refund for the difference, but they went above and beyond by offering to refund the entire meal! This kind of customer service truly bri... View all feedback.
What User doesn't like about Surcheros Fresh Mex:
35.00 for 3 burritos ok, it’s taste good! Unfortunately the staff member that made the food was really irritated with me asking questions. I have never ate there before so I was see lots of things that I have never ate! I don’t mind the price, just would like to get a idea of what I am getting. My suggestion is maybe more training.
The food is absolutely delicious, and the customer service is excellent. I'm a huge fan of the loaded steak queen! The restaurant has a peaceful and friendly atmosphere. They also offer a wide variety of salsas to enjoy with the tortilla chips that accompany your meal.
Delicious! I tried the mini size, and the service was friendly. The food tasted fresh, and the tables were clean. This was my first time enjoying this place, and I prefer it over Chipotle. I’ll definitely be back next time!
I don’t usually rate fast food restaurants, but I felt compelled to share my experience with this one! We placed an online pick-up order, and unfortunately, when we got home, we discovered that they were missing some of the burritos we had requested. I called to see if I could get a refund for the difference, but they went above and beyond by offering to refund the entire meal! This kind of customer service truly brings people back. The manager was prompt and exceptionally helpful. Thank you so much! The burritos we did receive were still delicious, and we’ll definitely be returning.
The food was good. I had a chicken dish. it was fresh and good. it was my friends for the first time and they enjoyed it too. the service was good.
35.00 for 3 burritos ok, it’s taste good! Unfortunately the staff member that made the food was really irritated with me asking questions. I have never ate there before so I was see lots of things that I have never ate! I don’t mind the price, just would like to get a idea of what I am getting. My suggestion is maybe more training.