Arby's - Utah
Arby's
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This place denied a fire extinguisher to a man on fire in the parking lot because “fire extinguishers are expensive”. This place deserves to be shut down. Disgusting excuse for humans. Shame on you!
It's OK. Weird layout at this location. I had their rib sandwich, the one they were ribbing the McRib about. It was a solid five stars by itself. I still haven't forgiven them for discontinuing the potato cakes though.
Customer service was horrible. the boy helping us was more interested in helping his friends and was getting snarky with us when we said we needed a minute to decide what we wanted. incredibly unprofessional and rude.
The tall man with blonde hair at the drive-thru window today needs re-training in customer service. He yelled at me the whole time, repeatedly demanding, “Anything else?!” There was no one else in line, and I knew exactly what I wanted, yet he remained unprofessional. To make matters worse, my Curly Fries were stale, and my Chicken Swiss Sandwich was missing the sauce! It was a complete disappointment today.
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