Pho Hot - Tyler

They have very bad customer service. When I called to put an order, I was not greeted on the phone. I went on and put my order, and they said not, thank you or gave me a whole. I went on to pick up the order and parked in the lock parking lot and called the number. I wanted to go in and pay. instead of someone who comes to my car. I did after I went inside and approached the register, I was not greeted yet no total. the type that leaned to me was all he said, card, already presumed I would pay with a card, but still no total number was given. I gave him the card that doesn't know how much I paid. ok, after I paid instead of giving me my food, as it would be done everywhere, he says: "You eat over there on the table." This is the last time I go there, because it wasn't the first time that they were rude and lack of customer service skills. I wanted to give them another chance, but hopefully they will improve in the future for their business

I had a wonderful experience here! It was my first time. The chefs here are very talented, and my food was delicious. The employees were so very kind, and I can't tell you how much it brightens a place up when everyone smiles at you. They were all smiling. It made me feel happy inside. I had the pho hot special and tofu spring rolls. I left with a belly full of happiness!

Best Pho I've had. I'm a huge fan of pho and pad thai and, most often when I get pho I have to add to the broth.. a lot; soy sauce, chili oil, etc.No.This broth is so flavorful all on it's own. (We had#12; seafood Pho)The shrimp pad Thai with peanut sauce.. divine. I would eat this every day if I could afford it.It's a tad pricey and we waited awhile before they took our order but it was worth it and will will definitely be back.

Best Pho I've had. I'm a huge fan of pho and pad thai and, most often when I get pho I have to add to the broth.. a lot; soy sauce, chili oil, etc.No.This broth is so flavorful all on it's own. (We had#12; seafood Pho)The shrimp pad Thai with peanut sauce.. divine. I would eat this every day if I could afford it.It's a tad pricey and we waited awhile before they took our order but it was worth it and will will definitely be back.

So I'm giving this place a 2 stars just to be nice. I was really excited to try Pho for the first time and it really wasn't the best experience here. The customer service was absolutely horrible. The guy who waited on us had no smile, no want to be there honestly, you could tell he was miserable even working there. Food was okay. Lady at the end who took our money didn't even ask if we had a good experience. Might give another try another day but for now, not a good experience like I said.