El Charro On The Ridge - Tyler

It's particularly disheartening because the owner personally visited the hospital to check on my son and me after the accident and even reached out to me on the days of my son's surgeries. Yet, I was still replaced without any communication or explanation. No one would talk to me about it. I will never return to this place for any reason; it was a terrible experience.

People used to flock to this restaurant because it was fantastic, but unfortunately, the new location just doesn't measure up. The food is overpriced, the service is rude, and the quality is disappointing. I ordered a taco salad with shredded chicken, only to find that it was smothered in the sauce meant for enchiladas—clearly, they couldn't be bothered to prepare the chicken separately. I refused to eat it and sent it back. To make matters worse, the salad was only the size of a dinner salad but cost $11. It's really disheartening to see what has become of this place.

The highlight of this restaurant is definitely the margaritas; however, that's where the positives end. The service was far from good, and the food was just about two stars—if I'm being generous. The nachos were soggy, and the portion sizes were shockingly small—really tiny! Are they on a strict portion control diet or something? Seriously, don’t serve my half order of fajitas in a taco; let me decide how to enjoy it!

This place is ok. This is my first time being here because I have a friend who again said it was good. So I got the enchilada lunch and my wife got the only vegan thing there with no cheese. She said she liked it which was awesome. I was really hungryso I had about three orders of free chips and salsa. My dish was fine nothing wrong with it. The place was clean and theemployees were nice and handle our needs. The price was average but not to expensive. I would come back and try somethingeles.

The food here is absolutely delicious. But don't order to go I waited 45 minutes and nobody would help me by the time I got home my food was cold because it had been made to hours prior. Seems kind of an organized. But again the food is delicious.