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Contribute Feedback What eyes that shine likes about Dunkin':
I visited the drive-thru window on 12/2 in the morning around 8:15am and the employee working was extremely friendly and polite. We need more people like him! The coffee and breakfast sandwiches were good, but it seemed like they were rushing to make them. They should take their time to toast the bagels and crisp the bacon. The croissant seemed microwaved. Overall, it was a takeout service. View all feedback.
What Jan Clark doesn't like about Dunkin':
Oh my goodness. There were 3 people, including myself, waiting in the lobby. The drive-thru wasn't very busy. There were 6 people working behind the counter. The service was incredibly slow, the slowest I've ever experienced. It took 10 minutes to get a coffee and a hot chocolate. TEN MINUTES. That is completely unacceptable. Shake my head. Meal type: Other Price per person: $1–10 Food: 4 Service: 1 Atmosphere: 1 View all feedback.
Who owns this place? The place is always trashed and they do not care about the customer. The trash cans behind the counter over flowing with trash. Wow. The service is horrible. Step it up.
Poor service poor management poor attitude from all of the servers and management!
I used to love Dunkin, but now they can't seem to get an order correct to save their lives. The last 3 visits: coffee order wrong x2, and today my HOT coffee was served to me less than warm.
Tried buying a turbo over ice. Nope, they 're 'not allowed ' to do that. So, I ask to buy a small cup of ice, to do it myself. Nope. They 're 'not allowed ' to sell me a simple small cup of ice. Next, I ask for a small ice water. She brings it with no ice!I wish I was kidding. So, we ask for ice in it, and luckily the girl at the window was very pleasant about it, and confused asto why there was no ice in the cup. Person taking our order was very surly and unhelpful. Update: came back through today, andmy goodness. Still rude and unhelpful as ever. Last of their espresso beans, wasted on the wrong coffees, and couldn 't remakeit, as they were out. Was marked properly on the cup, but instead of caramel, they used irish cream. Yuck. Just very rude duringthe whole 'ordeal '...I won 't be trying this place again.
Love coffee like who does not!!! So happy things are getting better with saving because it is so bad when your in a rush and want a nice cup of cofffee and have to wait! So thankful for the on the go! Thanks Dunkin?!!! Your the best!!!