Chili's - Tupelo

I absolutely love this place! It's my favorite restaurant, and I enjoy every visit! read more I absolutely love this place! It's my favorite restaurant, and I enjoy every visit!

I used to really enjoy Chili's and we would go there every week. However, this experience was the last straw for us. Although we live in a different town and ho... read more I used to really enjoy Chili's and we would go there every week. However, this experience was the last straw for us. Although we live in a different town and hoped the issues were limited to our local locations, we found that five states away, the food was still subpar and the service was awful. The staff complained throughout our visit, the food didn't taste good, there were several mistakes with our orders, and the overall service was disappointing.

The bartender was not very familiar with the wines offered. I asked what chardonnay they had and he listed all the whites, only 1 of which was a chardonnay. The... read more The bartender was not very familiar with the wines offered. I asked what chardonnay they had and he listed all the whites, only 1 of which was a chardonnay. The skillet queso has changed, and not for the better. It tasted like nacho cheese from a can and had a little meat, but definitely not the chili it used to have in it. The Southwest eggrolls were gross. They were very greasy and had likely sat in the window too long.

The staff at this restaurant seems uninterested in being there. I waited nearly 20 minutes for a drink while sitting at the bar, and no one greeted me when I ar... read more The staff at this restaurant seems uninterested in being there. I waited nearly 20 minutes for a drink while sitting at the bar, and no one greeted me when I arrived. If you're looking to leave a restaurant feeling even more down than when you came in, this is the place to go. Without a doubt, it's the worst restaurant in Tupelo.

My Wife and I were I Tupelo, MS. this weekend contacting clients. We own the Mississippi Franchise for Gecko Hospitality. we recruit Restaurant Managers through... read more My Wife and I were I Tupelo, MS. this weekend contacting clients. We own the Mississippi Franchise for Gecko Hospitality. we recruit Restaurant Managers throughout Mississippi. We went to Chili's for lunch, (By the way, this Chili's location is not currently a client of ours .Quite frankly, our expectations weren't that high. BUT, we were absolutely blown away with the food quality and cleanliness of this restaurant! Our server was very knowledgeable about all the menu items and extremely pleasant. The food was piping hot and tasty! Once again proving the fact that a restaurants reputation TOTALLY depends upon the Leadership in the restaurant. The GM (Rob , even took the time to sit with us.Keep up the great work!