Reviews
What 179pauln doesn't like about Creams Cafe:
The restaurant was messy with tables and chairs in disarray, and the tables were dirty. The five staff members were very unfriendly and showed no interest or enthusiasm, causing me to leave right away. Their product knowledge was poor. I simply wanted two scoops of ice cream in a cone, but I ended up needing to ask for Gelato in a twin waffle cone, which I wasn't aware of since it was my first time there. The staff d... View all feedback. What maciejsF8390OB likes about Creams Cafe:
Placed an order online and got a call shortly after saying that they were out of twix so we had to change that. Ended up having my milkshake upgraded to a large for free due to the shortage which was very generous and kind. Never had any issues 10/10. View all feedback.
Reviews from various websites
Placed an order online and got a call shortly after saying that they were out of twix so we had to change that. Ended up having my milkshake upgraded to a large...
read moreThe restaurant was messy with tables and chairs in disarray, and the tables were dirty. The five staff members were very unfriendly and showed no interest or en...
read moreI ordered for delivery and waited 2 whole hours to find out it’s not even arriving I called the store and got no answer I called them 22 times does anyone even...
read moreOrdered on the 1st September through uber eats and was charged but order never arrived now im out of pocket as uber eats refused to refund and didnt get the ord...
read moreGreat taste of dessert all guest enjoyed a lot specifically kids.Very friendly staff help us to decorating. Thanks Creams Isle of sheppey keep it great standard...
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read moreAt this restaurant, visitors have reported a consistently disappointing experience marked by untidy surroundings and lackluster service. Guests encountered unhelpful staff with poor product knowledge, leading to confusion over menu items. Delivery orders have resulted in long waits without fulfillment, with many unable to reach the restaurant for assistance. Although a few found generous service in resolving shortages, such positive experiences were overshadowed by the overall decline in food quality and attention to detail. Despite some favorable mentions regarding dessert taste, the sentiment remains that this establishment has much to improve to retain customers.