Reviews

Overall Total Score
3.4 out of 5
Good | 1950 reviews

What MarcusJM doesn't like about Costa Coffee Royal Retail Park:
How totally miserable! Costa Coffee Pembury hospital branch opened 15 minutes late due to staff being late. They kept a terminally ill lady waiting. I suggested it might be nice for them to give her a free coffee. They said they weren't allowed to. Train your staff better! View all feedback.

Reviews from various websites

Gastroranking-it
3.2 ★ from 48 reviews
iwanttogobacknow
06.06.2024 - 00:41

Just a flying visit for a takeaway coffee on a busy Saturday, but what a lovely team. 3 young people who were so friendly, welcoming and polite. Really lifted t...

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857geoffh
06.06.2024 - 00:41

I wonder if there has been a change of staff since the last time I visited. They were much more friendly and more helpful and there were no empty cups, etc left...

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kar04
06.06.2024 - 00:41

Avoid, poor staff,drinks half full and given just in takeaway cups without being asked. Very very dirty

857geoffh
06.06.2024 - 00:41

There's been an improvement since my last visit 6 months ago. The staff were much more friendlier and the tables were all spick and span, with all dirty impleme...

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857geoffh
06.06.2024 - 00:41

Called in for a take-away coffee and was glad it was only a take-away because the inside was not conducive to staying. It was noisy and the tables had not been...

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Menu
3.6 ★ from 10 reviews
Oliver
13.06.2022 - 06:13

I'm trying to have a quiet coffee. very loud staff. music too loud. no discipline from management. not too often come. not a pleasant visit.

Rob
13.06.2022 - 06:13

It could be my imagination, but the coffee seemed better this time than it was last time. Maybe it was just that I was ready for it. friendly staff and a good s...

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Eleanor
13.06.2022 - 06:13

Always happy smiling chatter staff also with the special measures at place and place abs, even if busy they always take the time to chat with them. the best cos...

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Craig
13.06.2022 - 06:13

This Costa facility is covid safe (massacious must be worn, handsanitiser is availabkle, a way system in operation, contactless payment and outside seats) but t...

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Evelyn
13.06.2022 - 06:13

Called here for afternoon coffees. We had cappuccino lattes .My cappuccino was certainly not as tasty as other Costa branches-just Ok!

Google
4.0 ★ from 463 reviews
Restaurantguru
4.0 ★ from 519 reviews
Tripadvisor
2.9 ★ from 51 reviews
Gastroranking-uk
3.0 ★ from 46 reviews
Int Restaurants
3.7 ★ from 813 reviews

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City: TUNBRIDGE WELLS, 5 Castle Street, TUNBRIDGE WELLS, United Kingdom
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City: TUNBRIDGE WELLS, Biddenden Road, TN17 2EJ, TUNBRIDGE WELLS, United Kingdom
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City: TUNBRIDGE WELLS, Speldhurst Hill, Speldhurst TN3 0NN, TN3 0NH, TUNBRIDGE WELLS, United Kingdom
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City: Stansted (near TUNBRIDGE WELLS), Labour In Vain Road, Stansted I-TN15 7NX, United Kingdom
"Marvellous as always. Hotel highlights: Great value"
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City: Penenden Heath (near TUNBRIDGE WELLS), 108-110 Week St, Maidstone, United Kingdom, Penenden Heath
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City: Villa Hayes (near TUNBRIDGE WELLS), Gilbert House, River Walk, Tonbridge TN9 1DT, United Kingdom, Villa Hayes, Paraguay
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City: Maidstone (near TUNBRIDGE WELLS), Fairmeadow, E1W 1, Maidstone, United Kingdom
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City: Tonbridge (near TUNBRIDGE WELLS), 16 Avebury Avenue Tonbridge, Kent TN9 1TN, United Kingdom
"Brilliant food and service as always"
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City: TUNBRIDGE WELLS, 120 Camden Road, TN1 2QD, TUNBRIDGE WELLS, United Kingdom
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City: TUNBRIDGE WELLS, 4 Upper Grosvenor Road, TUNBRIDGE WELLS, United Kingdom
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