Kfc - Tumwater
Kfc
Description
KFC’s Tumwater location offers a mixed dining experience, with significant room for improvement in service and management. While some patrons appreciate the cleanliness and industrious staff, others express frustrations with rude interactions and order mix-ups. Instances of waiting unnecessary lengths for drive-thru service add to dissatisfaction. However, loyal customers enjoy staples like the 8-piece chicken meal, praising transparency in sourcing ingredients. The need for a more welcoming atmosphere and better staff treatment is clear, leading some to question future visits to the establishment. Overall, the restaurant demonstrates potential but requires a shift in customer service focus to reclaim its charm.
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Feedback
We placed a pick up order of over $200 through their website and they didn’t give us what we ordered. When we went in to request our other items, they argued with us and refused to give us what we ordered. Do not order ahead and make sure to double check what you got before you leave. But also be prepared to fight for what you paid for ??? Service: Takeaway Food: 3 Service: 1 Atmosphere: 2
We had a large order and the handle it nicely. I would highly suggest that you look for coupons or daily wheels. They make a big difference. KFC never disappoints. Service: Takeaway Meal type: Lunch Price per person: $50–100 Food: 4 Service: 4 Atmosphere: 4
It's been years since my last visit to a KFC, and I have to say my experience on the mainland was quite disappointing. The atmosphere and service did not meet my expectations. I believe the manager could significantly enhance the business by displaying more kindness towards the staff and treating customers as individuals instead of just numbers. It might be a long time before I consider returning, if I decide to come back at all.
Spotlessly clean! The staff is welcoming, and the food is amazing—fresh and served quickly.
My go-to order at KFC is the 8-piece chicken bucket, half crunchy and half original, along with two sides: mashed potatoes and coleslaw. I appreciate how they highlight the farms that supply their ingredients and acknowledge the chefs who prepare the meals on their menu. My husband and I often get this when we're busy, as it provides us with enough food for several meals.
Menu PDF
FAQ
More information
QR-Code for the menu
