Cold Stone Creamery from Tucson Menu

Coldstone, known for its indulgent ice cream creations, has recently drawn mixed reactions from patrons. While some have praised the exceptional service from dedicated employees during peak hours, others reported dissatisfaction with long wait times and disappointing shake quality. Customers noted that the shakes varied from overly thick to disappointingly thin, lacking in flavor and ingredients. Service quality also seemed inconsistent, with mentions of unfriendly staff and poor communication. Nevertheless, the local charm was highlighted with positive birthday cake experiences and commendable efforts from the employees during busy periods. Overall, the beloved ice cream chain appears to be facing some challenges while still retaining loyal fans.

Last update: 26.12.2024

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What Levi Rubin likes about Cold Stone Creamery:
It carries the standard options for the most part, with a few unique offerings. Their specialty is probably big “creations” which blends many toppings (bites, fruits, etc) together (kind of like a sundae, though with more emphasis on the toppings compared to syrup). With that it’s very rich and certainly quite indulgent (and it feels as such). It can be a bit pricey, even for a standard option, so keep that in mind.... View all feedback.

What Rex Bergnaum doesn't like about Cold Stone Creamery:
Second time ordering a milkshake which turned out terrible. It was too thick this time to use a straw, and the female worker there was not friendly at all and quite hard to hear. View all feedback.

Houston

03.12.2022 - 23:24

The calendar was very rudely asked me to drive away from the counter when I was just ordered. never before experienced at the other places. I think the owner should be able for someone else with better human skills. never again this young man has ruined my experience!

Shawna

03.12.2022 - 23:24

We went around 930 and the line was on the door..only 2 damen work but they did a good work push-thru online order and on the theke. the ice was perfect for my family of 5. the amount of muscles that it takes to make every job is crazy..so kudos for her youngs for storing

Juliet

03.12.2022 - 23:24

Takes way to long, been here 20 min. Watching 3 servers hardly moving. Angie was trying pretty hard, not enough team support for her in my opinion. Not motivated or even aware of the 19 people in line. I used to love this place. Remember when they actually cared and sang for tips!

Jelle

03.12.2022 - 23:24

The two young women working tonight were slammed at 9:10pm. They hustled and were amazing. They had large orders for 8 people and additional orders all coming at the same time and they cleared the place in 12 minutes!

Rex

03.12.2022 - 23:24

Second time ordering a milkshake which turned out terrible. It was too thick this time to use a straw, and the female worker there was not friendly at all and quite hard to hear.

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