Reviews
What Փասիան Մելիքյան likes about Cook Out:
The restaurant was a bit of a joke at midnight when it came to wait times and attitude. I've been waiting for about 20 minutes now, and there are cars lining the main road. The staff often joking around can be amusing, but it might not be so funny one of these days. It's hard to believe they don't realize how chaotic this place is. The food is usually decent, which is the only positive. I initially gave it 3 stars, b... View all feedback.
What Britney Koch doesn't like about Cook Out:
The drive-thru staff was very rude! I told myself to remain calm while she took my order, but she didn’t leave the window for at least five minutes. When I finally went to the window, she seemed annoyed that I was there. How long should I have to wait in a drive-thru line? I waited my turn to order, but then I had to wait even longer at the window after placing my order. Overall, I expect fast service from a fast-foo... View all feedback.
Reviews from various websites
I went to this place. It was a long line, that wasn't the problem. It was the customer service that was the problem. The General Manager was disrespectful and r...
read moreHad great pulled pork tray was tender and juicy. TRAY comes with 2 sides for like 7 bucks. Get good amt of food. All the menu is reasonably priced. The burgers...
read moreI visited two cookouts in a 2day time in two states. The customer service needs a revamp in Orangeburg, SC and Stone Mountain, GA! Left off my items on my sandw...
read moreThe they're doing better this Cookout is located in Tucker Georgia but since it's close to Atlanta that's why I said Atlanta, they're striving to get better. ??...
read moreIdk what is wrong with the folks in drive thru but I just experienced the worse customer service. If I say ?one moment? that means I don?t need to be hounded an...
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read moreHad great pulled pork tray was tender and juicy. TRAY comes with 2 sides for like 7 bucks. Get good amt of food. All the menu is reasonably priced. The burgers...
read moreThe drive thru staff is very rude!!! Took the order then told me to hold on while she read back my order but never did walked away from the window for at least...
read moreI've always received excellent service at this restaurant, but my recent experience was disappointing. One of the women, particularly the one with bright orange...
read moreThe place is often a joke around midnight when it comes to wait times and staff attitude. Each time I visit, I seem to wait about 20 minutes, with cars backed u...
read moreI visited this location and encountered a long line, but that wasn't the issue. The real problem was the customer service. The general manager was disrespectful...
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