Subway - Trumbull

Abraham was one of the kindest people I've come across. He was enthusiastic about the menu and took the time to explain the different types of meats to me. I le... read more Abraham was one of the kindest people I've come across. He was enthusiastic about the menu and took the time to explain the different types of meats to me. I learned that he previously worked at a deli, which I assume contributed to his passion for food. He is a fantastic employee who made the whole experience enjoyable.

Food was tasty staff was nice but quiet read more Food was tasty staff was nice but quiet

I would like to suggest that Subway hire employees who are interested in working. I visited the location today, December 13th, and the young lady who served me... read more I would like to suggest that Subway hire employees who are interested in working. I visited the location today, December 13th, and the young lady who served me seemed very unhappy. It felt as though she was annoyed that I was paying for my meal. It was the worst service I've experienced, and it has completely put me off from this location. I will choose to spend my money elsewhere. Thank you.

Placed an online order, came in when the app said it was ready and waited in a line of 5 people just for him to tell me he got the order 5 minutes ago. He did n... read more Placed an online order, came in when the app said it was ready and waited in a line of 5 people just for him to tell me he got the order 5 minutes ago. He did not, the receipt was sitting there on the counter the whole time. When I asked him if he could do it next he told me the people behind me in line came in before me. I told him I was waiting in line and they obviously came in after me? I stepped aside as he took the other 5 people who were behind me. Honestly unprofessional and poorly handled. Never coming back.

They have ordered online twice now and I notice it’s a thing they do…. They like to leave out items that cost extra but still charge you for them. They won’t gi... read more They have ordered online twice now and I notice it’s a thing they do…. They like to leave out items that cost extra but still charge you for them. They won’t give a refund after or give you the proper item. Instead they suggest you come back and order again so they can fix it next time. This is unacceptable. If you order double meat, or avocado, or bacon, anything extra, they will leave it out and still charge you for it. When you call them they will say oh we are sorry, we are not out of that item we must have just missed putting it in. You cannot get a refund but next time you come in make sure to tell us so we can give you the item next time. So if I order online you leave out stuff I already paid for, refuse me a refund, and say “next time don’t order online just come in and ask for the items you were missing this time and it will be added to the next sandwich”????