Sbarro - Troy
Sbarro
Description
Dining experiences at this restaurant are a mixed bag, marked by fluctuating service and food quality. While some patrons found the food, like the pizza and spinach stromboli, to be satisfactory, others encountered cold dishes and disappointing flavors. Service also varied greatly; while some guests appreciated helpful staff who went out of their way to resolve issues, others reported rude interactions, particularly with management. Although there are some kinks to iron out, including frustrations over the lack of dining trays and delivery mishaps, many agree that the food holds promise, particularly the pizza, which stands out as a highlight.
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Feedback
I was a bit disappointed that Sbarro's is not offering dining trays due to the ongoing pandemic, as it would be easier to transport the food without spills. However, the food was delicious.
This place is incredibly delicious, very clean, and has friendly staff. The staff at Twelve Oaks Mall could learn a thing or two from them.
The food was cold even after he put it in the oven and the food tasted like it’s been out all day! The guy who took my order was the rudest person ever I think he should be fired! Totally ignorant and unprofessional will ever eat there again.
