Panera Bread - Troy

Casual, Cream Of Chicken, Soup
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Panera Bread

Panera Bread
3.5 / 5 (2334 reviews)

Description

**Restaurant Review: A Mixed Bag at Local Panera Bread**

Nestled in a familiar mini-mall, the local Panera Bread offers a blend of experiences that range from delightful to disappointing. While some patrons rave about exceptional service and delicious food, like their Mediterranean veggie sandwich and renowned hazelnut coffee, others express frustration over long waits, incomplete orders, and staff that seem disengaged. A common theme emerges: the inconsistency in service quality. Despite the shortcomings, a few dedicated employees stand out, showing that with the right team members, Panera can still provide a welcoming environment for studying and social gatherings. Improvements in order fulfillment and staff engagement are needed to elevate this location’s reputation.

Last update: 11.06.2026 from: Katie

Feedback

★ 3.5 / 5 from 2334 reviews
katie-63
09.09.2023

The food was absolutely delicious, and there was hardly any wait. I ordered half of a Mediterranean veggie sandwich along with a cream of chicken and wild rice soup. I highly recommend it!

xmccullough-teacher7
09.09.2023

Today, the service was outstanding! The person who took my order at the drive-thru was incredibly helpful, and the woman who handed it to me was very courteous. Quality customer service can be rare these days, so it was truly refreshing to visit a place where the staff has such positive attitudes.

prudence-wisozk
14.01.2023

I always wear panera brot. they are always in harmony with their eating taste well cooked properly to get it in time, I am happy. you will keep seeing me. Thank you.

nitzsche-joanny
14.01.2023

Why r you guy out of some popular item like french baguette . Last three time we came to your restaurant and two time ur out

landen-keebler
14.01.2023

I don't usually eat here, but their hazelnut coffee is the best. It's a great place to study, have meetings (for those organizations who can't afford to lease office space) and catch up with a friend.

FAQ

There is a TV / screen on-site where sports events are broadcast.

The restaurant also accepts credit cards from the common providers as a means of payment.

More information

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