Panera Bread - Troy

It was a clean restaurant with delicious hot food, quick service, and a pleasant atmosphere. The staff were friendly and welcoming. read more It was a clean restaurant with delicious hot food, quick service, and a pleasant atmosphere. The staff were friendly and welcoming.

I had a very disappointing experience at this restaurant. The staff made several anti-LGBTQIA comments and displayed racist behavior towards gender-neutral indi... read more I had a very disappointing experience at this restaurant. The staff made several anti-LGBTQIA comments and displayed racist behavior towards gender-neutral individuals, including myself and some transgender friends. I even witnessed a group of teens engaging in similar behavior during my lunch. My friends and I left immediately and have no intention of returning. That's my take on it.

The experience was quite frustrating. The waitress seemed more interested in her phone than in serving us. While we were waiting for our food, she was busy watc... read more The experience was quite frustrating. The waitress seemed more interested in her phone than in serving us. While we were waiting for our food, she was busy watching TikTok instead of delivering our order. It was disappointing to see her standing there, only calling our name when it was convenient for her.

I sampled several different soups, and overall, they were all quite good. I would particularly recommend the 10-vegetable soup and the chicken noodle soup. Howe... read more I sampled several different soups, and overall, they were all quite good. I would particularly recommend the 10-vegetable soup and the chicken noodle soup. However, I didn't enjoy the Thai chicken soup as much. It tasted good at first, but I quickly grew tired of it.

This restaurant is improving, although they could still work on their speed a bit. I truly appreciate the quality of the food; my orders are usually accurate. M... read more This restaurant is improving, although they could still work on their speed a bit. I truly appreciate the quality of the food; my orders are usually accurate. My favorite option is the "pick two," and I often choose the vegetable soup (yes, even in the summer), along with the warm Mediterranean bowl. It's delicious! The restaurant is generally clean, and the staff is very friendly. Just a heads-up: if you're avoiding caffeine, stay away from the strawberry lemonade, as it's quite strong. However, if you do want some caffeine, I highly recommend it—it's refreshing and has a great flavor!