Panera Bread - Troy

Delicious food, welcoming staff, and a cozy atmosphere in a lovely and secure neighborhood. read more Delicious food, welcoming staff, and a cozy atmosphere in a lovely and secure neighborhood.

The new building is very clean and a comfy place. I got the pick 2 with chicken noodle soup and the take chicken sandwich. Both were very good and the service w... read more The new building is very clean and a comfy place. I got the pick 2 with chicken noodle soup and the take chicken sandwich. Both were very good and the service was very quick.

So is it against store policy to have an employee smile? Holy moly I’ve seen more smiles at a funeral than in this brand new restaurant. Is it also to much to a... read more So is it against store policy to have an employee smile? Holy moly I’ve seen more smiles at a funeral than in this brand new restaurant. Is it also to much to ask that they call your name when your order is ready too? Awesome to have cold soup because no one called my name. Half the soda selection was unavailable, dishes stacked up grossly high at the trash cans and no real direction on how this sorted deli style generic ordering system works?? I don’t know, could’ve dealt with cold soup if maybe one employee smiled??

This restaurant is improving, although they could still work on their speed a bit. I truly appreciate the quality of the food; my orders are usually accurate. M... read more This restaurant is improving, although they could still work on their speed a bit. I truly appreciate the quality of the food; my orders are usually accurate. My favorite option is the "pick two," and I often choose the vegetable soup (yes, even in the summer), along with the warm Mediterranean bowl. It's delicious! The restaurant is generally clean, and the staff is very friendly. Just a heads-up: if you're avoiding caffeine, stay away from the strawberry lemonade, as it's quite strong. However, if you do want some caffeine, I highly recommend it—it's refreshing and has a great flavor!

I am happy to say that this Panera is great! The staff here genuinely cares about its customers and are very professional. There was a mistake in my carry out o... read more I am happy to say that this Panera is great! The staff here genuinely cares about its customers and are very professional. There was a mistake in my carry out order and the way they handled it was above and beyond my expectations. Thank you to the staff and management, you know how to treat customers and how to keep them. Thank you again!