Mr. Subb - Troy
Mr. Subb
Description
At the Mr. Subb in Cohoes, visitors report a mixed bag of experiences. While the food, particularly the potato bites, generally garners praise for promptness and taste, inconsistent service detracts from the overall dining experience. Frequent customers express frustration over forgotten toppings and a lack of attentiveness, leading some to abandon this location altogether. Additionally, complaints about rushed service and unaccommodating staff, especially towards those with disabilities, highlight a need for improved customer care. Despite the occasional high points, many diners find that the quality of service often overshadows the decent food offerings.
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Fast friendly service indeed but either i dont get enough veggies and dressing or i get to much. Today got a double meat italian mix and hardly any veggies and my sandwich is dry it's double meat we need more then one pass of oilFood: 4/5
I was so rushed going through here. the lady put my veggies on first? So i didn’t even get to ask to have it toasted because the sauce was on before the cheese and meat. I asked for cheese with my nuggets but she was so rushed she missed that completely too. The worst service i’ve ever had here honestly. Disappointed
I always have a fantastic time at this restaurant. The staff is friendly and the service is fast.
I am a fan of Mr. Subb's, but every time I go to this particular location, I have a bad experience. I visit 3 to 5 times a week and always leave a tip, but I constantly have to remind the staff to add sauce, peppers, onions, or tomatoes to my sub. Sometimes they forget altogether, and when I point it out, they respond with angry faces. The service is consistently poor, so I have decided to stop going to this location. Even tipping doesn't improve the experience.
