KFC - Troy
KFC
Description
This KFC offers a casual, family‑friendly atmosphere with generally prompt, friendly counter service and decent value via family meals. However, experiences are inconsistent: frequent stock shortages, online-order and voucher mix‑ups (even double charges), overcooked or mis‑portioned chicken, and pricey sides undermine reliability. Management can be helpful explaining policies, but inventory and service lapses make visits hit‑or‑miss — consider alternatives if dependable orders matter.
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Feedback
The atmosphere at this KFC is pretty good, and the staff are friendly. If it weren’t for the food, I would have given a higher rating. I’ve eaten KFC before and generally enjoy it—that’s why I keep coming back. However, this visit was disappointing. The chicken was overcooked, but the bigger issue was my order. I asked for a breast and a wing but received a back and a wing instead. A back is not at all comparable to a breast; it has much less meat and is harder to eat.
I visited KFC during lunch and ordered a Chicken Little, but my sandwich was overloaded with spicy mayonnaise—there was more mayo than chicken. When people are on their lunch breaks, they can't afford mistakes with their orders. It’s frustrating and feels like a waste of money. Hopefully, KFC reviews their menu and improves order accuracy.
The food was delicious as always. The service is excellent, and the staff is always very friendly.
I dined at the restaurant on Wednesday, May 1st, around 9:30 PM. While the service was decent, the food fell short of expectations. The chicken was overly greasy, and the coating fell apart, making it soggy. As I attempted to eat it, grease leaked out of the container and stained my new shirt. The mac and cheese was cold, the mashed potatoes were acceptable, but they were out of biscuits. Overall, the quality of the food was quite disappointing, and I ended up throwing away the entire meal.
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More information
QR-Code for the menu
