Dunkin' - Troy
Dunkin'
Description
At this restaurant, experiences seem to vary widely. While some patrons rave about the friendly staff and excellent coffee, others report significant service issues, including incorrect orders and long wait times. Many appreciate the delicious donuts and breakfast items, but complaints about melted pastries and sticky packaging have led to disappointing visits. Notably, the lack of participation in Dunkin rewards has frustrated loyal fans. Despite these inconsistencies, there are also glowing reviews highlighting attentive service and a welcoming atmosphere, reflecting a restaurant in transition. Overall, it appears that while some leave satisfied, others find their expectations unmet.
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The blueberry muffins are fantastic! The French vanilla caramel macchiato is delicious with milk.
Our order was incorrect and the staff seemed a little indifferent to me. I wasn't mad, I just wanted it fixed. It was also odd that they don't accept rewards, especially for an independent Dunkin' Donuts.
The coffee was excellent, however, the service was very poor. I waited at the counter for 5 minutes without being acknowledged. When I finally asked if anyone was working behind the counter, I was rudely told in a very noticeable tone that someone would be with me soon. I interrupted their laughter, only to overhear someone using vulgar language as they were told to come to the counter.
Bad attitudes Food: 1 Service: 1 Atmosphere: 1
Always good! Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chocolate Glazed Donut, Iced Macchiato, Doughnut, Iced Latte, Bacon Egg and Cheese, Loaded Hash Browns, Sandwich, Avocado Toast, Caramel Iced Macchiato
Menu PDF
FAQ
More information
QR-Code for the menu
