Pond Quay - Trafford
Pond Quay
Description
The restaurant offers a mix of culinary delights and service challenges. While the food consistently garners praise for its quality and taste—particularly the exceptional seaweed and buffet options—customer service leaves much to be desired. Many patrons report rudeness from certain staff members, impacting the overall experience. However, some encounters are marked by friendly and accommodating service, highlighting the restaurant's potential. The value for money is commendable, making it a tempting choice for takeaway or dining in. If improvements in customer service could be made, this venue could truly shine in the local dining scene.
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Highlight of the experience was the friendly delivery driver whom was absolutely lovely and wished me a happy new year. A real credit to the restaurant. Staff on the phone friendly, patient and polite. Food was tasty and probably the best seaweed I've ever eaten.
Ordered a large assortment of food from here on Wednesday night and had a bit of a buffet. It was one of the best takeaways I've had. It was delivered earlier than expected which wasn't a problem and they added in some complimentary wine which was a great touch. The food tasted great and there was a reasonable amount in each dish. I remember going a couple of years ago and ordering off the set menu and being impressed then. Chinese isn't my go to takeaway but these are definitely my go to restau
Consistently good and as far as I know authentic Chinese food. We were there early on a Saturday evening and every table was in use which indicates how popular this place is. Massive menu with lots of individual dishes and banquets to choose from. They also do take outs from their busy kitchen. If you are looking for a chinese as a change from Indian or Italian consider Pond Quay. Ample parking close by near the Sainsburys store
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QR-Code for the menu
