Pizza Express - Trafford

I had a wonderful meal and experience today. The waiter was very attentive and helpful with my food intolerances. I couldn't be happier. Thank you. read more I had a wonderful meal and experience today. The waiter was very attentive and helpful with my food intolerances. I couldn't be happier. Thank you.

Please note that this review is not directed towards any specific staff members at this restaurant franchise, as they all appeared to be extremely busy and hard... read more Please note that this review is not directed towards any specific staff members at this restaurant franchise, as they all appeared to be extremely busy and hardworking. However, I believe that Pizza Express as a company is solely focused on maximizing profits, rather than providing high-quality food and positive customer experiences. The tables are arranged so closely together that it can feel uncomfortable and cramped. Additionally, the prices of the menu items are excessively high. I have encountered difficulties using Tesco vouchers on multiple occasions. Due to feeling overcharged and frustrated on several occasions, I have decided not to patronize any Pizza Express restaurants in the future. Furthermore, it is important to note that if they claim you can use your remaining Tesco balance on your next visit, this is incorrect. Pizza Express keeps the difference, causing both the customer and Tesco to lose out.

The only Pro that this place had was that the food was very nice. A lot of cons , absolute appalling manners on the waitress who would not crack a smile , barel... read more The only Pro that this place had was that the food was very nice. A lot of cons , absolute appalling manners on the waitress who would not crack a smile , barely showed us to our table and decided to no exaduration throw the menus on the table while walking way ahead of us . Moments after this a couple with a young toddler asked for take away boxs beside where we were seated and she would not even take their plates for them to do it she just threw the boxs on the table for them to do it . Not once asked how anything was and not given any manors or felt any bit welcomed . Waiters chatting instead of serving people , felt like Christmas of 2024 had came by the time the requested bill had arrived . The card machine eventually came along after a century and I was told to click the buttons away myself and answer a million questions on it . Lazy and unprofessional . Would not recommend.

Had someone flash a yellow light in my eyes at the table. Then an Asian man with crutches sat next to us just after the pizza was delivered. At the angle the As... read more Had someone flash a yellow light in my eyes at the table. Then an Asian man with crutches sat next to us just after the pizza was delivered. At the angle the Asian man sat was a definite odd extra taste indian spice taste wouldn’t ordinarily go with a pizza. Hmmn paid up very quickly and left.

We stopped off here whilst in the Trafford centre. Food was great but the customer service was amazing. We were served by Mel, she was informative when we were... read more We stopped off here whilst in the Trafford centre. Food was great but the customer service was amazing. We were served by Mel, she was informative when we were seated and went above and beyond. I even watched her take a brownie with a candle in to the child next to us.