Dunkin' - Townsend

I was disappointed as my order wasn't taken properly; I received both items plain instead of as I requested. Additionally, the staff behind the counter were mor... read more I was disappointed as my order wasn't taken properly; I received both items plain instead of as I requested. Additionally, the staff behind the counter were more focused on eating rather than attending to customers.

I wouldn't recommend this place. There's a better Dunkin' down the road on Elm Street. They consistently get your coffee order wrong, and the staff seems more i... read more I wouldn't recommend this place. There's a better Dunkin' down the road on Elm Street. They consistently get your coffee order wrong, and the staff seems more interested in joking around than providing good service or paying attention to customers.

Ordered on app, order confirmed arrived and store was CLOSED. understaffed and slow service. Most poorly managed dunks around. read more Ordered on app, order confirmed arrived and store was CLOSED. understaffed and slow service. Most poorly managed dunks around.

Crosiant I ordered was burnt and was told they all look like that. Coffee was made wrong. Staff was very rude when asked to have it remade. read more Crosiant I ordered was burnt and was told they all look like that. Coffee was made wrong. Staff was very rude when asked to have it remade.

Staff has a huge turnover all the time. Food always burnt, coffee is sometimes burnt, teens are nice. read more Staff has a huge turnover all the time. Food always burnt, coffee is sometimes burnt, teens are nice.