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Contribute FeedbackPaul Bakery offers a delightful assortment of French pastries, artisan sandwiches, and freshly baked bread, making it a favorite among patrons. While the food frequently receives praise for its quality and taste, customer service experiences vary significantly. Some guests report unwelcoming staff and awkward interactions, while others celebrate attentive service from specific team members. The café's ambiance can feel lackluster, especially in busy locations. Though desserts like the chocolate macaron shine, consistency in both food and service remains a concern. Overall, Paul Bakery is recommended for its culinary delights, provided one approaches with tempered expectations for the service.
Ordered a cake online with a personalised message. It was delivered on time and instructions followed perfectly. Cake was delicious too : ! Thank you
Love their famous chicken sandwich, and the pastries are great too! Only downside is the service. Staff members looked tired and indifferent for some reason. Been there three times and never received a warm service.
I pre-ordered a pistachio cake at this restaurant. The cake was quite dry and tasted somewhat stale, and the pistachio flavor was barely noticeable. I was also not impressed with the presentation. Overall, I found it disappointing considering the price I paid.
We waited in line for 10 minutes, but the staff ignored us and provided rude and poor service for no apparent reason.
Delightful French patisserie with a wonderful array of pastries to enjoy with a drink on site, or to go. They also do great tartlets and cakes (see birthday cake in pic). A personal favourite for the quality and consistency. Highly recommend it
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