Paul - Tower Hamlets
Paul
Description
Paul Bakery offers a delightful assortment of French pastries, artisan sandwiches, and freshly baked bread, making it a favorite among patrons. While the food frequently receives praise for its quality and taste, customer service experiences vary significantly. Some guests report unwelcoming staff and awkward interactions, while others celebrate attentive service from specific team members. The café's ambiance can feel lackluster, especially in busy locations. Though desserts like the chocolate macaron shine, consistency in both food and service remains a concern. Overall, Paul Bakery is recommended for its culinary delights, provided one approaches with tempered expectations for the service.
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There may be staff issues but the coffee hot chocolate and cakes are simply the best I’ve ever had. The breads look amazing and the made up baguettes look v good too
The staff were rude and very unwelcoming when I came here for lunch. I wouldn't recommend coming here. They looked at me and others like we were rubbish on the floor.
The competence of the employees in sending the cake I ordered for my sons birthday is absolutely unacceptable. Firstly they gave the incorrect cake to the driver in which when the driver arrived if I had not checked inside the bag and checked if the cake was mine I would have had someone else's cake. Furthermore in the cake the sheet specifying a different address and name was inside so this mistake is absolutely unacceptable and the workers are not checking the delivery addresses or cakes. Lastly I rang the company straight away and was told on the phone the cake would be delivered by 4pm. However at 4pm when I phoned again I was told it had JUST BEEN GIVEN TO THE DELIVERY DRIVER. THIS IS NOT FAIR! THIS IS NOT PROFESSIONAL! THIS IS NOT GOOD SERVICE AND THIS IS NOT HOW YOU KEEP CUSTOMERS TO ORDER GOODS FOR SPECIAL ANNUAL CELEBRATIONS! DISAPPOINTING!
Ordered a cake online with a personalised message. It was delivered on time and instructions followed perfectly. Cake was delicious too : ! Thank you
Love their famous chicken sandwich, and the pastries are great too! Only downside is the service. Staff members looked tired and indifferent for some reason. Been there three times and never received a warm service.
Menu
Lunch Menu Mon-Fri 11.30Am-2.00Pm
Indian
Bread
This restaurant offers dishes containing these ingredients
Sandwiches
Menu PDF
FAQ
More information
QR-Code for the menu
