Noodle King - Tower Hamlets

The restaurant has a terrible smell, reminiscent of old dogs, which is not very pleasant. The hygiene standards are lacking as the staff were using their hands... read more The restaurant has a terrible smell, reminiscent of old dogs, which is not very pleasant. The hygiene standards are lacking as the staff were using their hands to serve the food, which is off-putting. Despite these issues, the food is very enjoyable and the portion sizes are generous, all for a reasonable price.

I had some payment issues when ordering online from Noodle King in Ware, so I called the listed phone number for assistance. The person I spoke to was helpful,... read more I had some payment issues when ordering online from Noodle King in Ware, so I called the listed phone number for assistance. The person I spoke to was helpful, but it turns out they were at a call center, not actually at Noodle King. Eventually, someone from Noodle King called me back and we were able to make the payment. The delivery driver then called to confirm the address, but ended up arriving an hour later, apologizing for being called back to the shop. He asked for payment even though it had already been made, but he accepted the proof of payment shown on our mobile banking app. Unfortunately, the food was cold when it arrived and we had to reheat it. Overall, it was a disappointing experience and we do not plan on ordering from Noodle King again.

My wife and I placed our food order at 6:20, but three hours later, we realized that it was not coming. After calling three times without receiving a call back,... read more My wife and I placed our food order at 6:20, but three hours later, we realized that it was not coming. After calling three times without receiving a call back, I decided to drive to the restaurant myself. When I arrived, I discovered that our food had not even been cooked yet and they were just starting to prepare it. Despite the fact that we had paid for delivery, we were not offered any refund. This was a very disappointing experience.

The food arrived two hours late, at 2am. At this point I had already gone home and gone to bed. I went back to my friends flat to pick up the food in the mornin... read more The food arrived two hours late, at 2am. At this point I had already gone home and gone to bed. I went back to my friends flat to pick up the food in the morning. What a mistake that was. The quality of the noodles was indescribably poor and they were quite frankly inedible. The noodles were literally instant noodles covered in a greasy, overly spicy oil. This cost me £8. I'd have been better off tossing that money down the drain. This is without doubt the worst restaurant experience I have had in my entire life.

Ordered x 2 King prawn noodle from restaurant and what I got was far from that! To add to this the food was tasteless. A call was made to them for refund but st... read more Ordered x 2 King prawn noodle from restaurant and what I got was far from that! To add to this the food was tasteless. A call was made to them for refund but staff were rude dropping the phone each time a request was made to speak to Manager. Ended up having to walk in and hand the food over to them. The staff still refused to give refund. So I had no choice but to leave restaurant without refund having left the poor quality and tasteless food with them. They refused me a refund of x 2 lots of £10.95. I would not recommend this restaurant. The food they supplied did not even fill the container the served in. See pic no king prawn in sight and container virtually half full. I could not eat this tasteless food!!