Kfc - Tower Hamlets

#2 - Fast Food - Tower Hamlets, American, Chicken
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Kfc

Kfc
2.9 / 5 (4955 reviews)

Description

KFC lovers, beware! A recent visit to one location reveals a disappointing experience marred by unclean conditions, rude staff, and poor customer service. Diners reported overcooked meals, inadequate side portions, and a lack of proper meal selections, with some staff displaying contempt and indifference to customers' needs. While one team member stood out for excellent service, the overwhelming sentiment was negative, highlighting issues like denied refunds and inadequate hygiene. With fast service on busy days but persistent cleanliness concerns, many patrons are left hesitant to return. This outlet might not be worth the indulgence on your next craving.

Last update: 10.04.2026 from: Shrish

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★ 2.9 / 5 from 4955 reviews
kabir-s-farmer758
07.07.2024

I was extremely disappointed with the service at this restaurant. I was shocked when the cashier, Kamran, did not ask me what size meal I wanted and charged me for a large meal without my consent. When I received my order, I found a half full medium fries instead of the large fries I paid for. I was informed that the large fries were only for those who ordered through deliveroo, which was not mentioned to me at all. I called the helpline to complain and was told to go to the store for a refund. However, when I approached the manager, Sajid, he completely denied giving me a refund, despite showing him a picture of the half full box of fries I received. I was told that there was no way this could have happened as the fries must have been inside the bag. This was by far the worst customer service experience I have ever had. I will not be returning to this store until I receive an apology from the cashier and manager. I reluctantly have to give them 1 star to leave this review, as they do not deserve any stars at all. This was the worst experience I have ever had at KFC.

n6717lgcharlottem
07.07.2024

I really enjoy the chicken at this restaurant. I always have to get the chicken. I ordered chicken, they prepared chicken, and I enjoyed the chicken. What's not to love? Goodbye.

omi121
07.07.2024

The food delivery arrived on time. However, the portion of chips was small and overcooked. I would prefer to go to my local PFC for fast food instead.

shrish-gautam
17.08.2025

I always visit this place whenever I have a craving for Wings . This place really maintain or even elevate the standard of KFC . The portions were great , the taste were great , the service were great and the atmosphere there was also great. Really loved this place . Definitely recommend to anyone . Food: 5 Service: 5 Atmosphere: 5

ilakkiya-k
17.08.2025

KFC remains a go-to spot for crispy, flavorful fried chicken with its signature blend of herbs and spices. The menu offers tasty options like burgers, chicken buckets, and wraps, paired perfectly with fries and chilled drinks. The service is quick, and the ambiance is casual and clean. Whether dining in or taking away, KFC delivers consistent quality and satisfaction in every bite. A true classic! Food: 4 Atmosphere: 4

FAQ

At 145, you'll find the station Aldgate East, from which you also have access to the public transportation.

As a visitor, you can use the WLAN of the establishment free of charge.

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