Britannia Fish - Tower Hamlets
Britannia Fish
Description
Nestled in an unassuming part of London, this restaurant stands out for its generous portions and a diverse menu that includes well-loved fish and chips, kebabs, and burgers. While many patrons rave about the quality and freshness of the food, complaints about poor customer service and hygiene have surfaced. Some staff members have been noted for their lack of professionalism, leaving customers feeling dissatisfied. Despite these issues, the delicious offerings continue to attract locals, making it a popular takeaway spot. For those in search of a satisfying meal, it's worth a visit, albeit with tempered expectations on service.
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Feedback
Walk in and waited 10min to order, finally placed a order for 5 wings and chips meal assuming that the drink come included with the meal, payed for my order an I was served by a guy with long hair an light eyes. Once my order was ready I then told him what drink I wanted, he gave me the drink and didn't say anything, as I was walking away in a very rude manner he told me I didn't pay for it, I then apologised and said to him sorry I thought it was included then payed him for the drink he then started fight with me over a mis-understanding which the customer was disgusting appalling and I would never buy food from there.
The food at this restaurant is excellent. It has the best kebab I've had in a long time, delicious burgers, and even the chicken was great. The fresh salad was also very good. I highly recommend this place.
Very poor customer services and food hygiene. The staff was on his mobile phone when I went to buy chips. He wasn't wearing gloves or facemask. I asked him politely to wash his hand before serving food. He was so, rude. I will never go back again.

