Mille Et Une Bieres - Toussieu

The choice of beer is huge and unique unfortunately the welcome makes us forget the frame. A smile, a hint or just someone in the box to cash instead of talking would have been nice unfortunately we changed places to drink a drink after work so the welcome would have wanted.

On the 22nd of Nov, however, the evening had started well, around a friendly choice of beer, the World Cup game of France/Australia surrounded by friends... but it was without counting a cold reception, without a customer sense... while the service was advancing, we were questioned by the staff who didn’t believe us when we asked him for our plancha that they had forgotten (which can happen) Instead of laying down and listening quietly, they continued to denigrate us by threatening us and expressing themselves very clearly on the fact that they should not be pissed off too much, because they had warm blood... never seen!! for in the end to realize that we were right and that they were wrong. We have never criticized them for the error that can happen to everyone, but the treatment they have reserved to us, was ineligible completely disrespectful without listening, pretexting that he didn’t have that to do... and that I quote “what you say don’t bother me... go sit we’ll bring your plancha to you. » In order not to induce the situation, we preferred to sit down... The next day, I still took the trouble of calling the Directorate General to Reims, whose representative is Nicolas Hardy 03 26 40 32 90... I left my message to the welcome, very quietly, explaining that I had a little concern in their establishment the day before and the lady on the phone was quite charming and took the trouble to explain to me that she was going to leave the message to Mr. Hardy... I also took the trouble to tell her that I would not put any comment on TripAdvisor, because I find that the badge is interesting and that for me it could only be Maybe he was busy and he'll contact me at the end of the week... and NOT !!! we are on November 30th no return! No consideration of the claim! No listening and no customer sense!! Should we understand that the directors of this sign, and in particular the general management, endorse these actions and are in the same spirit??? I hope at least they have taken the trouble of calling this point of sale for at least having their version. And perhaps they thought it was good to be content with their return... and that after all the customer we don’t care??? Lesson all this Mr. Hardy, if you had called me, I would have explained to you all this in a loud voice, but... it is never too late!!! Except that now you have the comment on tripadvisor .... I don’t tell you soon in your establishment and it’s a shame...! PS/ tonight, we were 12 people... you had 3 people to do the service that one who had the kindness to exchange with me 2 days before to make the reservation. It was the only one who showed a correction of friendliness and sense of client (as it is possible) he recognized that we had been very badly spoken, and to be forgiven, he kindly offered us a paste that I obviously refused to take.. because it was not the subject...but the gesture was nevertheless friendly. What matters. On the other hand, it is that he recognized the facts and we can only congratulate him on it... that’s the customer’s sense... I would have liked to tell you about it, but you didn’t phone me.

Very good place, really a nice surprise. Huge choice of beer level, and the staff is really great, I highly recommend it!!

Just the embarrassment of choice for beer. possibility to drink a pressure or bottle that you choose from the rays and cools in 2 minutes. nice frame, a pity that it is not the same for the staff who smiles when he brushes!!!!

Hundreds and hundreds of beers from all over the world! It's great to discover this place. On one side we find the store and on the other side, we can sit around the tables to enjoy with friends. At the end of the day, we can also snack. Interesting to discover.