Reviews
What cynthiacQ3762ZV doesn't like about Swiss Chalet:
They guarantee a delivery time. Then when you complain about the late delivery, they change the time of delivery in your email confirmation. Driver advised me if they are late, driver pays out of his own pocket for the meal. Very shady. I notice in Western Canada, Swiss Chalet's presence is diminishing. Why is that? Unhappy franchisees perhaps? View all feedback. What Crystal N likes about Swiss Chalet:
Five stars for their phenomenal chalet sauce and their garden salad is very fresh! The quarter chicken is a little dry but still tasty. Wish the chicken was juicier! We just go because of the 10% off for caa members and for a quick bite. View all feedback.
Reviews from various websites
We had a great experience at Rose Mary. The service was excellent, ensuring our comfort and serving the food quickly. The food was delicious and we will definit...
read moreRosemary delivered outstanding service to us during our visit to the restaurant.
Jonathon (management) was super helpful and friendly!
Always good food at Swiss Chalet. Specially this location on Keele St and St Clair Ave W. Our server, Rosemary, was amazing! She’s very nice, helpful, and not t...
read moreThe service provided by Jonathan and the rest of the team was excellent. We will definitely be back soon. In terms of kid-friendliness, there are fantastic opti...
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read moreSwiss Chalet continues to evoke varied reactions among patrons at its Keele St. and St Clair Ave. W location. Many enjoy the flavorful chalet sauce and the fresh garden salad, with delivery logistics impressing some guests. However, inconsistent food quality and service have led others to express disappointment. Complaints about order inaccuracies, slow drive-through times, and lackluster chicken dishes are recurrent themes. Although some commend the staff’s friendliness, issues with delivery guarantees and food preparations linger. Overall, diners appreciate the ambiance but suggest seeking alternatives for a more reliable experience.