Sumo Boi - Toronto
Sumo Boi
Description
In a diverse range of reviews for this restaurant, key points emerge. While the sushi consistently receives high praise for taste and quality, customer service issues are prominent. Numerous customers have detailed poor experiences with the owner, citing rudeness, disrespect, and unhygienic practices. Complaints include long waiting times, missing items, and mistreatment, leading some to vow never to return. However, some diners have found the food exceptional, generous, and worth the slightly higher prices, with particular appreciation for the fresh fish and large portions. In summary, while the food receives accolades, the service and management require improvement to match the high quality of the cuisine.
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Feedback
The sushi at this restaurant is consistently amazing! While the prices may be a bit on the higher side initially, once you taste the high-quality fish and the huge rolls, you'll see that it's worth it. Overall, the sushi here surpasses many pricier downtown restaurants and has a taste similar to that of Vancouver, where the fish is always fresh.
Have been a loyal customer since this place opened. Overlooked a few things without complaining, such as waiting for service while the owner was smoking, not washing the hands before preparing sushi. Today, was very disrespected by the owner. He was unnecessarily very rude, because he had a problem with the way I parked the car while waiting for sushi. Instead of just addressing the problem he humiliated me in front of other customers, threatening that next time he won't make the sushi. Gave him opportunity to correct his behavior, only to be disrespected further. Clearly, business is going too good, where customer respect and appreciation is no longer practiced nor needed. I've been to Sushi2go up the street and had a much better experience with customer service and cleanliness.
Been to that place for the 1st time last night and we LOVED it!! The sushis are so generous, full of flavor! I dont think we will go back to any other place!! Special mention for the cook!! Talented and super nice! Thanks again ??
I travel quite a distance to dine at this restaurant! The sushi is amazing! The portions are large and the ingredients are high quality. The staff is friendly and knowledgeable. My favorite dish is the spicy salmon roll. If you're in search of a great sushi spot, this is a must-visit! Kudos to the owner and the staff, you have gained a loyal customer for life.
